--- title: "Add reviewer" slug: "add-reviewer" description: "Streamline content review with the Reviewer role in Document360, allowing users to comment and manage workflow without editing articles." tags: ["Reviewer account"] updated: 2026-06-24T04:28:19Z published: 2026-06-24T04:28:19Z canonical: "docs.document360.com/add-reviewer" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.document360.com/llms.txt > Use this file to discover all available pages before exploring further. # Add reviewer You can create a Reviewer account by assigning the Reviewer role during user creation. For adding more than five reviewers at once, use the bulk import feature. --- ## When to add a reviewer - A subject matter expert or stakeholder needs to review articles and leave feedback without the ability to edit content. - You want to involve someone in the review workflow without giving them contributor or editor access to the portal. --- ## Before you begin - You must have the **Admin** or **Owner** portal role. - You can add up to 5 email addresses in a single creation. For more than 5, use the [bulk import](/docs/add-reviewer#bulk-importing-reviewer-accounts) flow below. - Have the SSO configuration name ready if you are adding an SSO reviewer. --- ## How to create a reviewer account 1. Navigate to **Settings** () > **Users and security** in the left navigation bar in the knowledge base portal. 2. In the left navigation pane, navigate to **Users and groups**. 3. Click the **Add** dropdown at the top right. 4. Click **User** to open the **New user** creation panel. 5. In the **Email** field, enter the email address of the user to be added. You can add up to 5 email addresses. 6. Select the **SSO user** checkbox if the user uses an SSO login. 7. If yes, select the **SSO** dropdown and select the appropriate SSO configuration. 8. Select the **Skip invitation email** checkbox if you do not wish to send the user an invite via email. 9. Select **Reviewer** as the **Project role**. The content role will automatically be set to **Reviewer**. > [!NOTE] > **NOTE** Users assigned the **Reviewer** portal role will not appear in the **Manage content access** section at the category or article level. This is expected behaviour because the **Reviewer** portal role automatically sets the content role to **Reviewer** and prevents it from being modified through **Manage content access**. To assign category or article-level access through **Manage content access**, set the user's portal role to **Admin**, **Owner**, or **Contributor**, and then manually assign the **Reviewer** content role as described in step 10 below. 1. Alternatively, if another **Project role** is selected (for example, **Owner** or **Admin**), you can manually assign the **Reviewer** role in the content role dropdown. 2. Assign **Content access** permissions based on the workspace, language, and category as per the requirement. 3. If you wish to assign the new user to an existing group, click the **Assign groups** dropdown and select the desired user group. The user automatically inherits the permissions and access associated with that group. 4. Click **New user** to finish adding the Reviewer account. ![User creation interface showing roles and permissions for a new reviewer account setup.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Create%20reviewer%20account.png) --- ## Bulk importing reviewer accounts You can import multiple Reviewer accounts at once by using the bulk import feature. ### Before you begin - You can import a maximum of 500 reviewer accounts at a time. - Use the Document360 CSV template (downloaded during the import flow). The template includes fields for first name, last name, and email address. ### How to bulk import reviewer accounts 1. Navigate to **Settings** () > **Users and security** in the left navigation bar in the knowledge base portal. 2. In the left navigation pane, navigate to **Users and groups**. 3. Click the **Add** dropdown at the top right. 4. Click **Import users**. 5. Select the **Reviewer account** radio button. 6. Select the **SSO user** checkbox to include them as SSO reviewer accounts. 7. Click **Download template** to download the sample import format. The downloaded CSV file includes fields for first name, last name, and email address. 8. Drag and drop the file or use the **Click to upload** option to upload the CSV file from your local storage. The maximum number of users that can be added is 500. Once the file is uploaded, a **Validation summary** is displayed showing the number of valid and invalid email addresses in the CSV file. 9. Click **Replace** if you wish to upload a different file. 10. Assign the desired portal and content roles. 11. Click **Import** to complete the process. ![User import interface showing validation summary and permissions assignment options for reviewer accounts.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Import%20reviewers.png) --- ## Considerations | Item | Detail | | --- | --- | | Emails per single creation | Up to 5 email addresses at a time | | Bulk import maximum | 500 reviewer accounts per import | | Content access via Manage content access | Not available when the portal role is set to **Reviewer**. To use Manage content access at the category or article level, set the portal role to Admin, Owner, or Contributor and manually assign the Reviewer content role. | --- ## Best practices - If your team uses SSO, add reviewers as SSO users from the start to avoid needing to update authentication settings later. - Use **Skip invitation email** only when you are coordinating access manually — reviewers cannot log in until they have verified their account. - Use the bulk import for onboarding a cohort of reviewers (for example, a team of subject matter experts) to save time over individual creation. - Assign reviewers to a user group at creation time if multiple reviewers share the same access requirements, rather than configuring permissions individually. ## Related - [Add readers](/add-reader.md)