---
title: "Adding a new reader"
slug: "adding-a-new-reader"
description: "Adding a new reader"
updated: 2026-07-24T18:31:24Z
published: 2026-03-09T10:16:03Z
canonical: "docs.document360.com/adding-a-new-reader"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding a new reader

This guide provides a comprehensive step-by-step process to create a reader account in Document360, including navigating through the settings, selecting options, entering necessary details, managing invitation emails, setting content access, and assigning groups.

## Open Settings

Hover over the settings icon in the left navigation bar and select Users & permissions.

## Navigate to Readers & groups

Under the User & permissions menu, click Readers & groups . You can add and manage Readers and Reader groups only if your Document360 project’s reader access is set to Private or Mixed private . Reader accounts with Admin or Owner portal roles in a project can add or delete a reader account. Additionally, custom roles with Manage reader account permission can also add reader accounts.

## Click Create

In the Readers tab, click the Create dropdown at the top right.

## Select New reader

Select New reader from the dropdown.

## Enter Email IDs

The Create reader account panel will appear. Enter the email ID of the reader accounts. To add multiple reader accounts, separate the email IDs with commas. You can add up to five reader accounts at a time.

## Enable SSO (optional)

Select the SSO user check box to add the user as an SSO (Single Sign-On) user.

## Choose SSO configuration

If adding an SSO user, select the SSO configuration from the Select SSO dropdown.

## Skip invitation email (optional)

Select the Skip invitation email check box to prevent new readers from receiving an invitation email.

## Assign the content access

In the Content access dropdown, choose the access level for the reader: None: Select this option if the reader should not have access to any knowledge base content. All: Choose this option to grant access to all knowledge base content across all workspaces and languages. Workspace/Language: Restrict access to content within specific workspaces and languages. Reader will only be able to view content designated for these selections. Category: Limit access to certain categories within specified workspaces and languages. Readers will have access only to content categorized under selected categories.

## Assign to groups (optional)

In the Assign groups dropdown, associate the reader account with an existing group (optional). Available reader groups will be listed. You can also add a reader account without assigning it to a group.

## Create reader account

Once all details are filled in, click Create reader account .

## Confirmation notification

A success notification will appear at the top right, confirming the reader account has been added.