---
title: "Adding a new user"
slug: "adding-a-new-user"
description: "Adding a new user"
updated: 2026-01-31T07:15:14Z
published: 2026-01-31T07:14:54Z
canonical: "docs.document360.com/adding-a-new-user"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding a new user

This guide provides a detailed, step-by-step process for managing users, configuring Single Sign-On (SSO) settings, assigning roles, and finalizing user creation within a user management interface.

## Open Settings

Hover over the Settings icon in the left navigation bar and select Users & permissions .

## Navigate to Users & groups

In the User & permissions menu, click Users & groups .

## Open the Add menu

Click the Add dropdown on the top right corner.

## Select Users

Select Users from the dropdown.

## Enter Email IDs

The New user panel will appear. Enter the email ID of the user. To add multiple users, separate their email IDs with commas. You can add up to five users at a time.

## Enable SSO (optional)

Select the SSO user check box to add the user as an SSO (Single Sign-On) user.

## Choose SSO configuration

If adding an SSO user, select the SSO configuration from the Select SSO dropdown.

## Skip invitation email (optional)

Select the Skip invitation email check box if you don't want your new readers to receive an invitation mail.

## Assign Project role

In the Project role dropdown, select a role for the user from the following options: Admin: Admins have access to all features except billing. They can manage users, projects, and configurations. Contributor: Contributors can create, edit, and publish draft articles and category pages. Reviewer : Reviewers only have the ability to log in to the knowledge base portal to access any articles that are assigned to them for review. Custom role: Organizations can create roles with specific permissions based on their needs.

## Assign Content role

In the Content role dropdown, choose a desired content role for the user from the following options: Draft Writer: Draft writers can create and edit articles, category pages, and decision trees but cannot publish them. They can also move/reorder articles and decision trees. Editor: Editors manage articles, categories, drives, workflows, and content reuse. Reviewer : Reviewers can add comments to articles, update the workflow status, and set due dates for workflow statuses. None: No specific content role assigned initially. For more information, see default content roles.

## Set Content access

In the Content access dropdown, choose the access level for the user from the following options: None: Select this option if the user should not have access to any knowledge base content. All: Choose this option to grant access to all knowledge base content across all workspaces and languages. Workspace/Language: Restrict access to content within specific workspaces and languages. Users will only be able to view content designated for these selections. Category: Limit access to certain categories within specified workspaces and languages. Users will have access only to content categorized under selected categories.

## Add multiple content roles (optional)

Click Add another content role to assign multiple content roles to the users.

## Click on the 'Assign groups' dropdown

Locate and click on the dropdown menu labeled 'Add users to the group' to view available user groups.

## Assign to groups (optional)

In the Assign groups dropdown, select an existing group for the user (optional). Available user groups will be listed. You can also add a user without assigning them to a group.

## Create user

Once all details are filled in, click the Create user button.

## Confirmation notification

A success notification will appear in the top-right corner, confirming that the user has been added.