--- title: "Add article labels" slug: "adding-article-labels" description: "Streamline your Knowledge base with article labels for efficient content management, sorting, and filtering across all plans. Save time and enhance organization." updated: 2026-09-07T11:05:30Z published: 2026-09-07T11:05:30Z canonical: "docs.document360.com/adding-article-labels" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.document360.com/llms.txt > Use this file to discover all available pages before exploring further. # Add article labels Labels help streamline content management and organisation within the knowledge base portal. Using article labels, you can sort, filter, and categorise articles efficiently. For example, if you need to filter release notes to perform updates or review them, use the label filter in the **All articles** () page to locate those articles quickly. NOTE Article labels are only available in the knowledge base portal and are supported across all plans. Labels are not supported in API endpoints. --- ## When to use labels - Categorise articles by content type, for example, "needs-review", "outdated", "high-priority", or "release-v3". - Triage articles during a content audit to identify those that need updating, rewriting, or deprecating. - Combine labels with the All articles filter to quickly surface a specific subset of articles across your entire knowledge base. - Track articles linked to a specific product release, sprint, or project milestone. --- ## Add labels to an article The primary method is directly from the article editor. 1. Navigate to the article in the knowledge base portal. 2. Click the **More** () icon in the article header and select **Labels**. Alternatively, click **More** () > **More article options** and go to the **Labels** tab in the **Article settings** panel. ![More menu in the article editor with the Labels option](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Article-label-method1-one.png) 1. In the **Add labels** panel, enter the label name and press **Enter** to create a new label. To add an existing label, type the name and select it from the dropdown list. You can add up to 10 labels per article. 2. Click **Add**. ![Add labels panel showing label entry field and existing label dropdown](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/labels-more-article-settings.png) ### Other ways to add labels - **From the All articles page:** Navigate to **Documentation** () > **All articles** (). Select the articles, click the **More** () icon at the top, and select **Add labels**. Enter the label name and click **Add**. - **From the Tasks page:** Hover over the **Home** icon in the left navigation bar and click **Tasks**. Under the **Workflow** section, select the articles, click **Add labels** at the top, enter the label names, and click **Add**. - **From the Starred section:** Navigate to **Documentation** () > **Starred** (). Select the articles and click **Add labels** at the top. To label a single article, hover over it, click **More** (), and select **Add labels**. - **From a Folder or Index category:** Navigate to the category. To label a single article, hover over it, click **More** (), and select **Add labels**. To label multiple articles, select their checkboxes and click **Add labels** at the top. --- ## Filter articles by label Once labels are applied, you can filter articles by label from the **All articles** page. 1. Navigate to **Documentation** () > **All articles** (). 2. Click **Filter** and expand the **Labels** section. 3. Choose your labels or search for specific ones. Click **Show more** to view additional labels. 4. Click **Apply**. ![All articles page showing the Labels filter panel with label selection options](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Article-label-method2-filter.png) --- ## Remove a label from an article Open the **Add labels** panel using any of the available methods. Click the **X** icon next to the label name to remove it from the article. --- ## Best practices - Use a consistent labelling convention across your team. Agree on a standard set of labels before using the feature to avoid duplicates and inconsistencies. - Keep label names short and specific. Labels like "Q3-audit" or "needs-screenshot" are more actionable than broad labels like "review" or "update". - Remove labels from articles once the associated task is complete. Stale labels make filtering less reliable over time. - Use the All articles filter during content audits to surface specific subsets of articles quickly without opening each one individually. --- ## FAQ **What is the difference between tags and labels?** Tags are reader-facing keywords visible on both the knowledge base site and portal. They help readers categorise articles, enhance navigation, and improve search results. Labels are exclusively available in the knowledge base portal for internal content organisation. Labels are not visible to readers on the knowledge base site. **How many labels can I add per article and per project?** You can add up to 10 labels per article. A project can hold up to 10,000 labels in total. **Can I use the same label across different articles?** Yes. Labels can be reused across multiple articles within the same project. **Can I search for articles using labels in the knowledge base portal?** Yes. Select Labels from the portal search dropdown to find a label and view its references across articles and page categories. You can also filter articles by labels from the All articles page using the Labels filter. **How do I delete a label permanently?** There is currently no dedicated page for managing or deleting labels globally. To remove a label, you must remove it from each article where it is applied individually using the Add labels panel. Application Programming Interface - A set of defined rules and protocols that allows one software application to communicate with and request functionality from another. APIs are the backbone of modern integrations. When Document360 connects to Slack, Intercom, or Google Analytics, it does so through their APIs. Document360 also provides its own REST API, enabling teams to programmatically manage articles, categories, and reader accounts from external systems.