---
title: "Adding and attaching files in the article | Document360"
slug: "adding-files-to-articles"
description: "In Document360, adding files and attaching files. Adding a file to an article adds it directly to the body of the article instead of attaching it as a download."
tags: ["Article"]
updated: 2026-04-10T17:20:40Z
published: 2026-04-17T05:28:20Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding files to article

Supporting files can clarify and expand on the article’s content, making complex topics easier to understand. In Document360, there are two ways to add files to the articles and category pages:

1. Adding files
2. Attaching files

## Adding files to articles

Adding a file to an article means embedding it directly into the body of the article rather than as an attachment for download. To do this, the file must first be uploaded to the [Drive](/help/docs/drive-getting-started).

### Adding files in Markdown editor

To add files in the Markdown editor:

1. Navigate to the desired article in the Markdown editor.
2. Select the **Insert file** (**) icon.
3. Choose the file from the Drive that you wish to add.
4. Click **Insert**.

> [!NOTE]
> ** NOTE
> 
> In the **Drive**, you can filter (**) files by:
> 
> - **Uploaded:** Filter by All, 7 days, 30 days, 3 months, 1 year, or even a custom date.
> - **Uploaded by:**Select the desired contributors from the list.
> - **Type:**Choose the file type, such as PDF, JPEG, etc.
> - **Tags:**Sort files based on the tags.

![Markdown editor displaying private notes visible only to team accounts with file insertion option.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/insert file.png)

### Adding files in the Advanced WYSIWYG editor

1. Navigate to the desired article in the Advanced WYSIWYG editor.
2. To insert a file, use the slash command `/file`.

The Insert file panel will appear in the editor.
3. You can insert the file in three ways:
  1. Drag and drop the file into the panel.
  2. Click on the **Click here to upload** text and select the desired file from your local storage.
  3. Click **Open file picker** and choose a file from the drive.
4. Use the movable block (**) icon to rearrange and delete the insert file panel.

> [!NOTE]
> ** NOTE
> 
> After adding file in the article, click **Download**(**) to download the file in the Knowledge base site.

![Instructions for using the Advanced WYSIWYG editor with file upload options highlighted.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/file picker.png)

---

## Attaching files to articles

Attaching a file to an article allows it to appear as a downloadable link rather than embedding it directly into the article body. In the Knowledge base site, the attached files are aligned above the tags and Table of Contents on the right side of the page.

1. From the desired article, click the **More**(**) icon on the top right side.
2. Click on the **More article options**.
3. In the **Attachments** tab, attach your file in one of two ways:
  - **URL**: Enter the URL and click **Insert**.
  - **Upload an attachment:** Choose your desired file and click **Upload**.
4. Once done, click **Save**.

> [!NOTE]
> ** NOTE
> 
> If you attach more than one file to an article, you can arrange the display order by dragging and dropping the file names in the menu.

![Article settings interface showing attachment options and caution notice for users.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/attachments.png)

**Knowledge base site view**

![Adding files to an article in the Knowledge base portal](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/4_Screenshot-attached_file_in_an_article.png)

> [!NOTE]
> ** NOTE
> 
> When you click on a file, it will be downloaded directly, retaining the same name and format as it appears on the knowledge base site.

---

### FAQs

#### **What is the difference between adding and attaching files?**

Adding files embeds them directly into the article body, while attached files are aligned above the tags and Table of Contents on the right side of the page.

#### Can I filter files in the Drive when adding them to an article?

Yes, you can filter files by upload date, contributor, file type, and tags.

#### What should I do if my attached file is not visible in the Knowledge base site?

If the attached file is not visible in the desired article, follow these steps to enable article files on the Knowledge base site:

1. Navigate to **Settings** (**) in the left navigation bar in the **Knowledge base portal**.
2. In the left navigation pane, navigate to **Knowledge base site** > **Article settings & SEO**.
3. In the **Article settings** tab, expand the **Article right** accordion.
4. Turn on the **Show article files** toggle if it is turned off.

## Related

- [Import from Word](/import-from-word.md)