---
title: "Integrate your Knowledge base on Chrome browser"
slug: "chrome-extension"
description: "Access your knowledge base, anywhere, anytime on your chrome browser. Add the Document360 extension to chrome and connect it with your knowledge base. Read, share, and link articles without leaving your browser tab"
tags: ["Extensions", "Chrome"]
updated: 2025-12-28T08:37:09Z
published: 2026-01-31T09:30:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Chrome

**Chrome******is a widely used and free cross-platform web browser. The **Chrome** Web Store offers various extensions to aid in various functions.

> Extensions are the small software programs that enable users to tailor browser functionality and behavior to individual needs or preferences.

The [Document360 extension](https://chromewebstore.google.com/detail/document360/lifhmbmenhhiolpbbahnjicckcnnophl) is now available in the **Chrome** web store and can be added to the browser.

With the Document360 Google **Chrome** Extension and access to the API key, we can connect, access, and look up the articles and page categories from your knowledge base within your browser anytime, anywhere.

## **Chrome** extension: setup

### Adding the Document360 extension in **Chrome**

1. Open the **Chrome** browser application on your system and navigate to the [Chrome Web Store](https://chromewebstore.google.com/).
2. Browse or search the Document360 extension and click on it. On the description page, the details can be viewed.
3. Click **Add to****Chrome** to add the extension.
4. A pop-up would appear, click **Add extension**.

![1_Screenvideo-Chrome_Extension_Adding.gif](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_Screenvideo-Chrome_Extension_Adding.gif)

You can always manage your extension settings:

1. On the **Chrome** page, click More****(**)****>**Extensions**>**Manage Extensions**, and all the available extensions will be listed.

> [!NOTE]
> ** NOTE
> 
> - You can add or remove extensions in the **Chrome** browser only when logged in with your Google account.
> - Also, you’ll be unable to add **Chrome** extensions as a guest user.
> - If you want to access the extension in the Incognito panel, go to **Manage extensions** and **turn on** the **Allow in Incognito** option.

### **API key configuration**

1. Click on the Document360 icon from the launcher at the top. A side panel appears with the required field for the API key.

![5_Screenshot-API_Key.png](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/5_Screenshot-API_Key.png)

1. Navigate to ****Connections**** (**) > **Extensions** in the left navigation bar****in the Knowledge base portal.
2. In the **Chrome****extension**, click **Details**.
3. The **Chrome****details** pop-up appears with an **Internal integration token** key.
4. Copy the generated key by clicking on the clipboard (**) icon.
5. Now paste the key into the Document360 launcher on **Chrome** and click **Save**.

Now your Knowledge base would be integrated and available anywhere and anytime on your **Chrome** browser.

## Feature highlights

**Easy launch and customization**

- Once the Document360 **Chrome** extension has been successfully integrated using the API key, you can easily launch the Document360 assistant in your **Chrome** panel.
- When you open a new **Chrome** tab or panel, click on the Document360 icon in the extension toolbar at the top to launch it.
- You can also toggle the assistant either to the left or right side of the panel. The default mode will be the right side.

![2_ScreenVideo-Document360_Extension.gif](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/2_ScreenVideo-Document360_Extension%282%29.gif)

### **Quick launch label**

- If you close the Document360 assistant, you can find the Document360 quick launch label on the right side of your browser window.
- Click on the label to launch the assistant on the same **Chrome** tab.
- You can drag the label along the vertical axis and position it in your convenient spot.
- You can also remove the label by hovering your mouse pointer over the label and clicking on the****Close (**X**) button.

### **Page Help**

- This is the default tab when you launch the Document360 extension.
- You can find the top-searched articles listed based on your previous searches on the knowledge base.
- You can also search for articles using keywords. Just type in your search term in the field. As you type, the relevant search results for articles will be listed. Select the article, and you can view the entire article in the reader view.

The options available in the reader view are

1. Copy (**): Click on the copy icon to copy the content of the entire article to your clipboard.
2. Open in new tab (**): This option would open the article location on your knowledge base in a new browser tab.
3. Expand (**): This option would expand your reader view screen and not a full-screen view.

![3_Screenshot-PageHelp.png](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_Screenshot-PageHelp.png)

### **Knowledge base view**

- Click on the **Document360** launcher icon on the **Chrome** panel and select the **Knowledge base** tab in the assistant panel.
- This option will give you access to the entirety of the integrated knowledge base. You can browse through the various categories, subcategories, and articles inside the assistant itself.
- This would be an exact copy of the tree-view structure of the integrated knowledge base.
- You can click on the articles and view the content from the reader's point of view.

## **Removing the Document360 extension in****Chrome**

To remove the Document360 extension from your **Chrome** browser, you can either visit the Document360 page in the **Chrome** Web Store, click on the **Remove from****Chrome****button**, or click **Remove** again in the prompt.

or Right-click on the Document360 launcher icon in the **Chrome** panel, select the **Remove from****Chrome** option and click **Remove** in the prompt.

![4_Scrrenvideo-Removing_Doc360.gif](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/4_Scrrenvideo-Removing_Doc360.gif)

---

## FAQ

****What can be accessed through the Document360 Google****Chrome****extension?****

You can access articles and page categories from your Document360 knowledge base directly in the **Chrome** browser. The extension provides a search feature, allows you to view articles, and offers quick navigation through your knowledge base structure.

Application Programming Interface - A set of defined rules and protocols that allows one software application to communicate with and request functionality from another. APIs are the backbone of modern integrations. When Document360 connects to Slack, Intercom, or Google Analytics, it does so through their APIs. Document360 also provides its own REST API, enabling teams to programmatically manage articles, categories, and reader accounts from external systems.
