---
title: "Integrating Confluence Server with Document360 using Zapier"
slug: "confluence-document360"
description: "Many organizations around the world use wiki for storing project-related artifacts. One of those popular wiki platforms is Confluence, which makes it easy for teams to store artifacts securely and collaborate on projects."
tags: ["Zapier", "Confluence", "Premium"]
updated: 2025-12-27T07:34:58Z
published: 2026-01-31T09:30:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrating Confluence Server with Document360 using Zapier

Many organizations use wikis as a central hub for storing and managing project-related information. **Confluence Server** is a popular, secure wiki platform that enables teams to collaborate effectively by organizing and sharing work in dedicated team workspaces. Users can create pages or blogs to capture, structure, and collaborate on ideas and projects, ensuring every team member has access to the knowledge and resources they need.

---

## Integrating **Confluence Server** with **Document360**

Using **Document360** as your knowledge base platform, you can maintain a log of all articles in **Confluence Server**. Each time a new article is added to **Document360**, an entry must also be made in Confluence. While Confluence helps with tracking, manually updating each addition can be time-consuming.

By connecting **Document360** and **Confluence Server** on **Zapier**, you can easily automate the content flow between **Document360** and Confluence. To establish a connection between **Confluence Server** and **Document360**, follow the below steps:

1. Ensure that you have logged into your [Zapier account](https://zapier.com/app/dashboard).
2. From the left navigation menu, click **Create**and then click**Zaps**from the options****available.
3. Zap will be created with **Trigger** and **Action** flow.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_ScreenGif-Zapier_Google_Docs.gif)

### Connecting **Confluence Server** and **Document360** in **Zapier**

To establish a connection between **Confluence Server** and Document360, follow the below steps:

#### Step 1: Connecting **Confluence Server**

1. In the **Trigger**field, choose **Confluence Server**.
2. In the **Trigger event**field, select **New Page or Blog Post** to trigger in the **Confluence Server**.

If you wish to configure a different app later, you can do that by clicking on **Change**.
3. Click the **Account** field, and a **Sign-in** panel will appear.
4. Enter your sign-in credentials and click **Yes, Continue to****Confluence Server**.
5. Click **Continue**.

**Zapier** runs a test to make sure the trigger is correctly configured.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_ScreenShot-Confluence_server.png)

#### Step 2: Connecting **Document360**

1. In the **Action**field, choose **Document360**.
2. On the Setup panel that appears on the right, select a desired event in the **Event**field.
3. Click the **Account** field and a **Sign-in** panel appears.
4. Enter your sign-in credentials and click **Allow**.

To generate the API token from the **Document360** portal,
5. Navigate to ****Connections**** (**) > **Extensions** in the left navigation bar****in the Knowledge base portal.
6. On the **Zapier** extension tile, click **Connect**.

![Document360 interface showing various extensions with a focus on connecting Zapier.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Zapier%20integration.png)
7. Click the Copy (**) icon to copy the token.

![Zapier token details for Document360 app installation with copy option highlighted.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Zapier%20token%20ID.png)
8. Head back to the **Zapier** panel and paste the API token in the field.
9. Click **Yes, Continue to Document360**.

![6_Screenshot_Zapier_API_Token_Pasting](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/6_Screenshot_Zapier_API_Token_Pasting.png)

1. You can find the connected Document360 project on the **Connect Document360 account** page.

If you wish to configure a different account later, you can do that by clicking on Change.
2. Click **Continue**.

#### Step 3: Customize Zap

1. Map all the required fields:

- **Version**: Select the workspace in your knowledge base project where the article should be created.
- **Language**: Choose the language for the article within the selected workspace.
- **Category**: Select the category under the chosen language where the article will be created.
- **Publish**: Set to **True** to publish the article immediately or **False** to save it as a draft.

1. Once done, click **Continue**. The button enables only when all the fields are filled.

#### Step 4: Test Zap

1. In the test section, click **Test step**.
2. If it is successful, you will get the message ‘*A Document was sent to Document360*’.

In your **Document360** Knowledge base portal, you'll find the article named ‘*Title of your Page / Blog post*’, located in the folder you previously selected.
3. Head back to the **Zapier** setup panel and click **Next**.
4. Once done, click **Publish.**

### Turn on Zap

To turn on a Zap once it is tested and published, follow the below steps:

1. After testing the Zap, review or edit the settings before turning on the Zap.
2. You can edit the settings configured on the **Confluence Server******trigger and the corresponding action of the new article in **Document360**.
3. You would get a success message stating **Your Zap is on**. You can click on the**Manage your Zap** button to go to your Zap overview page.

![5_Screenshot_Zap_connection_Successful1](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/5_Screenshot_Zap_connection_Successful%281%29.png)

## Zap overview

### Create articles in **Document360** from the new **Confluence Server** Page

You can view and edit the information about the Zaps created on the Zap overview page.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_ScreenShot-Confluence_server.png)

### Deleting a Zap

To delete a Zap that you have created,

1. Navigate to the **Zapier****dashboard**. On the overview page, a list of all existing Zaps will be displayed.
2. Click the **Zap actions** (******) icon to the right of the desired Zap and click **Delete**.

The selected Zap will be deleted.