--- title: "Convert reviewer to reader" slug: "convert-reviewer-to-reader" description: "Convert a Reviewer account to a Reader account for read-only access in private or mixed projects. Retain knowledge base access easily." updated: 2026-06-24T04:37:15Z published: 2026-06-24T04:37:15Z canonical: "docs.document360.com/convert-reviewer-to-reader" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.document360.com/llms.txt > Use this file to discover all available pages before exploring further. # Convert reviewer to reader You can convert a Reviewer account to a Reader account when a user no longer needs portal access for review tasks but should retain read-only access to the knowledge base site. The conversion assigns the user a reader role with the content access level you specify.
--- ## When to convert a reviewer to a reader - A reviewer has completed their review responsibilities and only needs read-only access going forward. - You want to retain the user's access to the knowledge base site without keeping them in the portal contributor list. --- ## Before you begin - You must have the **Admin** or **Owner** portal role. - Your project's reader access must be set to **Private** or **Mixed**. - Have the desired content access level and any applicable reader groups ready before starting. --- ## How to convert a reviewer to a reader 1. Navigate to **Settings** () > **Users and security** in the left navigation bar in the knowledge base portal. 2. In the left navigation pane, navigate to **users and groups**. 3. Select the checkbox next to the user you wish to convert. 4. Click **Convert to reader**.NOTE
The option to convert a reviewer account to a reader account is available only for private and mixed projects. It is not available for public projects, as public content is accessible to everyone without a reader account.
5. Assign the desired content access permissions from the **Content access** dropdown.
6. As an optional step, map the user to any existing reader groups from the **Map with existing reader group** dropdown.
7. Click **Confirm** to convert the Reviewer to a reader account.
For more information about readers, see [Managing readers](/help/docs/reader-accounts).
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## Considerations
| Item | Detail |
|---|---|
| Project type | Conversion is only available for private and mixed projects. Not available for public projects. |
| Reversibility | Once converted, the user becomes a reader account. To restore reviewer access, you would need to create a new reviewer account for that user. |
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## Best practices
- Assign the most restrictive content access that meets the reader's needs at the time of conversion. You can always edit their access afterward. See [Edit a reader](/help/docs/edit-reader).
- Map the converted reader to a reader group at conversion time if a group with the right permissions already exists, rather than configuring individual access afterward.