---
title: "Convert user to SSO"
slug: "convert-user-to-sso"
updated: 2026-05-18T10:02:27Z
published: 2026-05-18T10:02:27Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Convert user to SSO

To convert a user to an SSO account:

1. Navigate to **Settings** (**) > ****Users & permissions**** in the left navigation bar****in the Knowledge base portal.
2. In the left navigation pane, navigate to **Users & groups** > **Users**.
3. Select one or more Document360 users (non-SSO) and click **Convert to SSO account**.
4. From the **Select SSO** dropdown, choose an SSO configuration.
5. Click **Proceed.**

The SSO accounts are identified by an SSO badge displayed next to their name.

> [!NOTE]
> ** NOTE
> 
> If you convert a user to an SSO account, all past article contributions will be credited to Anonymous. There is currently no built-in option to preserve historical authorship, bulk reassign authors, or fetch a consolidated contributor list before or after SSO migration. If you require contributor data before migrating, use the **Export CSV** option on the Users page to download a list of current users prior to conversion.

![Dialog box for converting user account to SSO with options and confirmation buttons.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Convert%20user%20to%20sso.jpg)

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