---
title: "Disqus integration in your Knowledge base"
slug: "disqus"
description: "Add Disqus to your Document360 knowledge base and make discussions on your site a lot more easy for readers"
tags: ["Disqus", "Integrations"]
updated: 2026-07-20T07:26:15Z
published: 2026-07-20T07:26:15Z
canonical: "docs.document360.com/disqus"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disqus

Disqus is a platform that enables reader commenting and admin moderation on your Document360 articles. It provides a multilingual-supported comment plugin that automatically blends into the design of your knowledge base site, giving readers a familiar and consistent experience.

---

## Before you begin

- You need a Disqus account.
- You need your **Disqus URL**. See [How to find your Disqus URL](#how-to-find-your-disqus-url) below.

---

## Access your Disqus URL

The Disqus URL is a unique code obtained from the Disqus account interface. It is required to connect Disqus with Document360.

1. Sign in to your Disqus account dashboard.
2. Click **Install Disqus**, then click **Select Platform**.
3. Scroll down and click the **Install manually with Universal code** button.
4. In the **Universal code Install Instructions** panel, scroll down and copy the URL from under `s.src =` in the snippet.

<div align="center">
<img src="https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_ScreenGIF-Getting_Disgus_URL.gif" class="article_image" alt="Disqus Universal code Install Instructions showing the s.src value to copy as the Disqus URL">
</div>

---

## Integrate Disqus with Document360

1. In the Document360 portal, navigate to **Connections** (<i class="fa-regular fa-grid-2-plus"></i>) > **Integrations** (<i class="fa-thin fa-chart-network"></i>) in the left navigation bar.

<div align="center">
<img src="https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Accessing%20Integrations.png" class="article_image" alt="Integration options displayed in the Document360 Integrations page">
</div>

2. Select **Disqus** from the list of integrations and click **Add**. The **Add new integration** panel appears.

<div align="center">
<img src="https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Disqus%20integration%20in%20comments%20column.png" class="article_image" alt="Disqus shown in the Comments section of the Document360 Integrations list">
</div>

3. Add a **Description** and enter your **Disqus URL**.

:::(Info) ( <p class="fa-regular fa-circle-exclamation" data-type="icon"></p> NOTE)
The Disqus URL is a unique code obtained from the Disqus account interface. It is required to connect Disqus and Document360 in the knowledge base portal.
:::

Optionally, expand **Code inclusion/exclusion conditions** to control when the integration runs based on **IP address**, **Workspace**, or **Language**.

4. Click **Add**.

<div align="center">
<img src="https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Disqus%20integration%20with%20ID.png" class="article_image" alt="Disqus Add new integration panel showing Description and URL fields">
</div>

After setup, open your Disqus account to view and moderate reader comments on your knowledge base articles.

---

## Best practices

- **Use admin moderation to keep discussions on topic.** Disqus's moderation tools let you review, approve, flag, or remove comments, helping maintain a constructive discussion environment on your articles.
- **Use multilingual support for global knowledge bases.** Disqus supports multiple languages, making it a good fit for knowledge bases that serve readers in different regions.
- **Use Code inclusion/exclusion conditions to enable comments on specific workspaces only.** If commenting should only appear on certain workspaces or languages, configure conditions to limit where the integration runs.
- **Review comment threads for documentation insights.** Reader comments often surface questions, corrections, or gaps that aren't yet covered in your articles, making Disqus a useful source of content feedback.

---

## FAQ

<div class="faq-wrapper" data-type="details-wrapper">
<details open>
<summary><p>How does Disqus benefit a knowledge base site?</p></summary>
<div data-type="details-content"><p>Disqus enables reader commenting and admin moderation on your Document360 articles. It provides a multilingual-supported comment plugin that automatically blends into the design of your knowledge base site, giving readers a familiar and consistent commenting experience.</p></div>
</details>
<details>
<summary><p>What is the Disqus URL?</p></summary>
<div data-type="details-content"><p>The Disqus URL is a unique identifier obtained from the Disqus account interface. You can find it by going to your Disqus dashboard, clicking <strong>Install Disqus</strong> > <strong>Select Platform</strong>, choosing <strong>Install manually with Universal code</strong>, and copying the URL value from under <code>s.src =</code> in the Universal code snippet.</p></div>
</details>
<details>
<summary><p>Does Disqus support multiple languages?</p></summary>
<div data-type="details-content"><p>Yes. Disqus includes multilingual support, making it suitable for knowledge bases that serve readers in different languages and regions. The comment plugin also blends automatically into the design of your knowledge base site.</p></div>
</details>
<details>
<summary><p>Can I limit which workspaces or languages Disqus appears on?</p></summary>
<div data-type="details-content"><p>Yes. When adding or editing the Disqus integration, expand <strong>Code inclusion/exclusion conditions</strong> and add conditions based on IP address, Workspace, or Language. See <a href="https://docs.document360.com/docs/advanced-insertion-rules-in-integration" target="_blank">Code inclusion and exclusion conditions</a> for full details.</p></div>
</details>
<details>
<summary><p>Can I moderate reader comments after integration?</p></summary>
<div data-type="details-content"><p>Yes. Disqus includes admin moderation tools that let you review, approve, flag, and remove comments. After completing the integration, log in to your Disqus account to manage comments on your knowledge base articles.</p></div>
</details>
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