---
title: "Disqus integration in your Knowledge base"
slug: "disqus"
description: "Add Disqus to your Document360 knowledge base and make discussions on your site a lot more easy for readers"
tags: ["Disqus", "Integrations"]
updated: 2025-12-18T19:42:09Z
published: 2026-01-31T09:30:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Disqus

**Disqus** is a platform that enables reader commenting and admin moderation on Document360 articles. Integrating **Disqus** is useful when you want a multilingual-supported comment plugin that can automatically blend into the design of your Knowledge base site.

---

## Integrating **Disqus** with Document360

1. Navigate to ****Connections**** (**) > **Integrations** in the left navigation bar****in the Knowledge base portal.

![Integration options for analytics tools displayed in a user interface.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Accessing%20Integrations.png)
2. Click **Disqus** from the list of integrations and click **Add**.

![Integration options for comments, including Custom HTML, Commento, and Disqus features.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Disqus%20integration%20in%20comments%20column.png)

The **Add new integration** panel will appear.
3. Add a **Description** and enter your **Disqus** **URL**.

> [!NOTE]
> ** NOTE
> 
> The **Disqus** **URL** is a unique code snippet obtained from the **Disqus**Account Interface. This URL is necessary for integrating **Disqus** and Document360 in the Knowledge Base portal.

You can use the **Code inclusion/exclusion conditions** feature to insert the code based on certain conditions such as the IP address, Workspace, and Language.
4. Once done, click **Add**.

![Integration setup for Disqus with description and URL fields highlighted.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Disqus%20integration%20with%20ID.png)

---

### Generating **Disqus** URL

1. Sign in to your **Disqus** **account dashboard**.
2. Click **Install****Disqus** and then click**Select Platform**.
3. Scroll down and click the **Install manually with Universal code** button.
4. In the **Universal code Install Instructions** panel, scroll down and copy the URL from under `s.src =` in the snippet.

![3_ScreenGIF-Getting_Disgus_URL](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_ScreenGIF-Getting_Disgus_URL.gif)

You can view and reply to your customer chats after completing the **Disqus** integration with your Document360 knowledge base.

---

### FAQ

#### How does **Disqus** benefit a Knowledge base site?

**Disqus** is a platform that enables reader commenting and admin moderation on Document360 articles, providing a multilingual-supported comment plugin that blends into the site's design.