---
title: "Integrating Google Sheets with Document360 using Zapier"
slug: "document360-with-google-sheets-integration"
description: "Use Zapier integration to bridge this gap. By connecting Document360 and Google sheets on Zapier, you can easily facilitate the content flow between these platforms."
tags: ["Google Sheets", "Integrations", "Premium", "Zapier"]
updated: 2026-07-20T06:38:42Z
published: 2026-07-20T06:38:42Z
canonical: "docs.document360.com/document360-with-google-sheets-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrating Google Sheets with Document360 using Zapier

If your team maintains a Google Sheets log of all articles in your Document360 knowledge base — tracking titles, categories, publish dates, or other metadata — updating that sheet manually every time a new article is added is repetitive and easy to forget. By connecting Document360 and Google Sheets through Zapier, you can automate this: whenever a new article event occurs in Document360, Zapier automatically adds a new row to your designated spreadsheet.

---

## When to use this integration

- Your team tracks knowledge base content in a Google Sheet - for example, a content calendar, an article inventory, or a review log - and wants it updated automatically whenever articles are added or changed in Document360.
- You report on knowledge base activity to stakeholders who work in Google Sheets and need an up-to-date record without manual exports.
- You want to create an audit trail of article activity in Document360 that non-portal users can access in a shared spreadsheet.

---

## Before you begin

- You must be logged into your [Zapier account](https://zapier.com/app/dashboard).
- You must have a Google account with access to the spreadsheet you want to write rows into.
- Before building the Zap, set up your Google Sheet with column headers that match the Document360 article attributes you plan to map. Zapier reads the headers when configuring the action. Refer to [Work with Google Sheets in Zaps](https://help.zapier.com/hc/en-us/articles/8496276985101-Work-with-Google-Sheets-in-Zaps) for guidance on preparing your sheet.
- You must have your Document360 API token ready. To generate one, navigate to **Connections**  > **Extensions** , locate the **Zapier** tile, and click **Connect** to copy the token.

---

## Set up the Zap

### Step 1 — Create a new Zap

1. Log in to your [Zapier account](https://zapier.com/app/dashboard).
2. From the left navigation menu, click **Create** then select **Zaps**.
3. A new Zap is created with a **Trigger** and **Action** flow.

![Screen recording showing a new Zap being created in the Zapier dashboard with Trigger and Action flow](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_ScreenGif-Zapier_Google_Docs.gif)

### Step 2 — Connect Document360 as the trigger

1. In the **Trigger** field, choose **Document360**.
2. On the Setup panel, select the desired event in the **Event** field.
3. Click the **Account** field — a Sign-in panel appears.
4. Enter your sign-in credentials and click **Allow**.

To generate the API token from Document360:

1. Navigate to **Connections**  > **Extensions**  in the left navigation bar of the Knowledge base portal.
2. On the **Zapier** extension tile, click **Connect**.

![Document360 extensions page showing the Zapier tile with the Connect option](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Zapier%20integration.png)

1. Click the **Copy**  icon to copy the token.

![Zapier token details popup in Document360 showing the generated API token and copy option](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Zapier%20token%20ID.png)

1. Head back to the Zapier panel and paste the API token into the field.
2. Click **Yes, Continue to Document360**.

![Zapier sign-in panel showing the Document360 API token field](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_Screenshot_Zapier_API_Token_Pasting.png)

1. You can find the connected Document360 project on the **Connect Document360 account** page. To use a different account later, click **Change**.
2. Click **Continue**.

### Step 3 — Connect Google Sheets as the action

1. In the **Action** field, choose **Google Sheets**.
2. On the Setup panel, select **Create Spreadsheet Row** in the **Event** field.
3. Click the **Account** field — a Sign-in panel appears.
4. Enter your Google account credentials and click **Allow**.
5. Click **Continue**.

![Screen recording showing Google Sheets being connected as the action in Zapier with spreadsheet and worksheet selection](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_ScreenGif-Zapier_Google_Sheets.gif)

1. In the **Configure** panel, update the following fields:

| Field | Description |
| --- | --- |
| **Drive** | The default is **My Google Drive**. Choose a shared drive from the list if needed. |
| **Spreadsheet** | Select the spreadsheet file from your Google Drive. |
| **Worksheet** | Choose the specific worksheet (tab) within the selected spreadsheet. |

1. As soon as you select the worksheet, the column headings are listed. Map each column heading to the corresponding Document360 article attribute you want to capture.

 NOTE

Zaps are intended to only add rows to the **end** of the spreadsheet — they cannot insert rows in between existing rows.

1. Click **Continue**, then move to the **Test** section and click **Publish**. A **Zap published** popup confirms the Zap is on.

![Zapier success screen confirming the Google Sheets and Document360 Zap is now published and active](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1731402818017.png)

 NOTE

If you rename your spreadsheet or worksheet after the Zap is set up, you will need to reselect them in the Zap Editor to update to the new names — otherwise the Zap will fail.

---

## Zap overview

Once active, you can view and manage the Zap from the Zapier dashboard. The overview page shows the trigger, action, and run history for the Zap.

![Zapier Zap overview page showing the Document360 to Google Sheets automation with run history](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_ScreenShot-Google_sheets.png)

---

## Delete a Zap

1. Navigate to the Zapier dashboard. A list of all existing Zaps is displayed on the overview page.
2. Click the arrow (**>**) icon to the right of the Zap you want to remove and click **Turn off and delete Zap**. The Zap is permanently deleted.

---

## Best practices

- Set up your spreadsheet column headers **before** building the Zap. Zapier reads the headers when you select the worksheet in Step 3, so the columns must already exist for mapping to work correctly.
- Keep your column headers descriptive and consistent with how Document360 labels article attributes — for example, "Article Title", "Category", "Published Date" — so the mapping is easy to understand and maintain.
- If you track articles across multiple workspaces, build a separate Zap for each workspace and route the rows to separate worksheets or spreadsheets, so your log stays organized by workspace.

---

## FAQ

**How is a spreadsheet different from a worksheet?**

A **spreadsheet** is the overall file you select from Google Drive. A **worksheet** is a specific tab within that file where data is stored. When configuring the Zap, you select the spreadsheet first, then the worksheet within it.