---
title: "Download files"
slug: "download-files"
updated: 2026-06-03T09:32:38Z
published: 2026-06-03T09:32:38Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Download files

Downloading files from Document360 Drive saves them to your local storage as a **.zip file** — whether you download a single file or multiple files at once.

---

## Why download files?

You may need to download files from Drive when:

- **Backing up media assets** — Keeping a local copy of images or files used in your knowledge base.
- **Repurposing content** — Using existing Drive files in other tools, platforms, or projects.
- **Auditing your media library** — Reviewing files offline to identify outdated or unused assets.

---

## Before you begin

- You must have access to Document360 Drive.
- Downloaded files are saved as a **.zip file** regardless of the number of files selected or their original format.
- The zip file is **flat** — it does not preserve the folder structure from Drive. All files are placed at the root level of the zip.

---

## How to download files

There are three ways to download files from Drive.

### From the top menu bar

Use this method to download one or more files at once.

1. Open **Drive** from your Document360 project.
2. Select the file or files you want to download.
3. Click **Download** in the top menu bar.

The selected files are downloaded as a .zip file to your local storage.

### From the file details panel

Use this method to download a single file.

1. Open **Drive** and open the **File details** panel for the file.
2. Click the **Download**(**) icon.

The file is downloaded as a .zip file to your local storage.

### From the file context menu

Use this method to quickly download a single file without opening the details panel.

1. Open **Drive** and click the **More** (**) icon next to the file name.
2. Select **Download** from the dropdown menu.

> [!NOTE]
> NOTE
> 
> All downloads from Drive — single or bulk — are packaged as a .zip file. The zip does not retain the folder structure from Drive; all files are extracted at the root level.

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## Best practices

- **Use the top menu bar for bulk downloads** — It's the only method that supports selecting and downloading multiple files in one action.
- **Extract and verify after download** — Since all files land at the root of the zip without folder context, rename or sort them immediately after extraction to avoid confusion.
- **Download periodically as a backup** — Drive does not have a version history for files. Keeping local copies ensures you have a fallback if a file is accidentally deleted or overwritten.