---
title: "Edit user"
slug: "edit-user"
description: "Edit user roles and permissions in Document360's Knowledge base portal to control access and contributions effectively. Manage user settings easily!"
updated: 2026-05-18T10:20:32Z
published: 2026-05-18T10:20:32Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit user

In Document360, you can edit an existing user's portal role and content access permissions from the Knowledge base portal. Updating these settings lets you control what a user can view, manage, and contribute to within your project.

---

## Before you begin

Before editing a user, ensure the following:

- You have a Project **Owner** or **Admin** role.
- The user you want to edit already exists in the project.

---

## Edit a user

To edit the configuration of a user, follow the steps below:

1. Navigate to **Settings** (**) > ****Users & permissions**** in the left navigation bar****in the Knowledge base portal.
2. In the left navigation pane, navigate to **Users & groups** > **Users**.
3. Hover over the desired user and click the **Edit** (**) icon.

![User management interface displaying account statuses, roles, and options to edit users.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Edit%20user.jpg)
4. To update the portal role:
  1. Click **Manage project role.**
  2. Select the desired portal role in the **Edit user** panel.
  3. Click **Update**.

![User role editing interface showing assigned role as Contributor and update options.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Edit%20user%20permissions.jpg)
5. To update content access permission:
  1. Click **Manage content roles & permissions**.
  2. Select the desired **Content role** and **Content access** in the **Edit user panel**.
  3. Click **Update**.

> [!NOTE]
> ** NOTE
> 
> For users, access is inherited, allowing them to view both categories and subcategories unless access is explicitly restricted.

---

### FAQ

#### Can I update a user's email ID in the project?

No, you cannot update the email ID of other users in your project.

#### Who can change the access permissions for a user?

- Users with **Admin** or **Owner** portal roles in a project can change the access permissions for a user.
- Users with the **Manage users** permission can also change the access permissions for a user.
- Users cannot change their access permissions.

#### How do you add a user with edit access to one Category and read-only access to the rest?

You can achieve this by creating a custom content role and assigning appropriate permissions to the user.

#### Creating a custom content role

1. Navigate to **Settings** (**) > ****Users & permissions****in the left navigation bar****in the Knowledge base portal.
2. In the left navigation pane, navigate to **Roles & permissions**.
3. Under the **Content role** tab, click **New content role**.
4. In the **Create content role** panel:
  - Enter the desired **role name** and **description**.
  - In the **Features** section, select the **View** checkbox for **Categories** and **Articles**.
5. Click **Create role**.****

> [!NOTE]
> ** NOTE
> 
> For more information, read the article on [**Roles and permission**](/help/docs/roles)**.**

#### Creating a user with specific permissions

1. Navigate to **Settings** (**) > ****Users & permissions**** in the left navigation bar****in the Knowledge base portal.
2. In the left navigation pane, navigate to **Users & groups** > **Users**.
3. Click **Add** and select **User**.
4. In the **New user** panel:
  - Enter the **email address** for the user.
  - Select the appropriate **Project role**.
5. In the **Content role & access** section:
  - **Content role:** Select **Editor** from the dropdown.
  - **Content access:** Choose **Category** and select the desired category/categories you want the user to edit.
6. Click **Add another content role** to set read-only access for other categories:
  - **Content role:** Select the custom content role created in Step 1.
  - **Content access:** Choose the desired category/categories that the user can view only.
7. Click **Create user**.

This creates a user with edit access to specific categories and read-only access to the remaining categories.

#### Updating an existing user

1. Navigate to **Settings** (**) > ****Users & permissions**** in the left navigation bar****in the Knowledge base portal.
2. In the left navigation pane, navigate to **Users & groups** > **Users**.
3. Hover over the desired U**ser**and click the **Edit******(**) icon.
4. In the **Content role & access** section, click **Manage content roles & permissions**.
5. Assign two content roles as follows:
  - **Editor role:** Assign this to categories that the user should edit.
  - **Custom content role:** Assign this to categories that the user should only view.
6. Select the respective categories for each role and click **Update**.

This updates the user to have edit access for specific categories and read-only access to the remaining categories.