---
title: "Filter & export users"
slug: "filter-export-users"
description: "Filter, export, and create user lists easily. Refine searches by role, status, and account type. Upgrade your plan for more users today!"
updated: 2026-05-18T10:04:00Z
published: 2026-05-18T10:04:00Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Filter & export users

There are three buttons found at the top of the list: **Filter**, **Export**, and **Create**.

### Filtering Users

To narrow down the list of users:

1. Click the **Filter**icon.
2. Use the following parameters to refine your search, then click**Apply:**
  1. **Portal role**:****Select all, Admin, Contributor, Owner, Reviewer, Custom role.
  2. **Status:** All, Active, Inactive.
  3. **Account types**: Select All, Document360 User, SSO User.

![User management interface displaying filters and user details for account administration.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/filter(2).png)

### Filtering Readers

To narrow down the list of users:

1. Click the **Filter**button.
2. Use the following parameters to refine your search, then click **Apply**:
  1. **Login status**: Both, Logged readers, and Never logged readers.
  2. **Last login date:** All, 7 days, 30 days, 3 months, 1 year, and Custom date.
  3. **Status**: All, Active, Inactive.
  4. **Account types**: Select All, Document360 User, SSO User.

![Filter options for managing reader accounts in a knowledge base interface.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/filter readers.png)

### Exporting users

Click the **Export** button to download the filtered list of users as a CSV file to your device's local storage.

![Overview of reader accounts with options to manage access and send activation emails.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/export(2).png)

---

## Purchase more users

If you need more users than your current plan offers, you can buy them as an add-on. The total number of available users and the total number of used users are displayed at the top of the page.

1. Click **Upgrade your plan**.

The **Choose your plan and billing cycle** page will appear.
2. Enter the number of users required or use the plus (+) icon and the minus (-) icon to select the number.

The total cost is displayed below.
3. Click **Confirm payment**, and an Email with the purchase information will be sent.

> [!NOTE]
> ** NOTE
> 
> For more information, read the article on [Purchasing add-ons](/help/docs/add-ons).