---
title: "Welcome to Document360"
slug: "welcome-to-document360"
description: "Streamline your documentation with Document360: create knowledge bases, API docs, SOPs, and deploy AI chatbots—all in one powerful platform."
tags: ["API Documentation", "Getting started", "Knowledge base", "Overview"]
updated: 2026-08-10T10:26:14Z
published: 2026-08-10T10:26:14Z
canonical: "docs.document360.com/welcome-to-document360"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Document360

Document360 is your home for every documentation need. Build knowledge bases, publish API docs, write SOPs, create user manuals, deploy AI chatbots - all from one place. This is also where you'll find everything you need to get the most out of Document360.

  

  
    Not sure where to begin?
    [The Quickstart guide has you covered →](https://docs.document360.com/docs/quickstart)
  

---

## Where do you want to start?

![Image](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/welcome%20to%20d360.png)

  
    
      
        
      
      Build a knowledge base
    
    A self-service help center where customers find answers before they reach your support team.
    [Set up your knowledge base →](https://document360.com/solutions/external-knowledge-base/)
  
  
    
      
        
      
      Write API documentation
    
    Interactive API references that developers can read, test, and integrate with, without leaving the docs.
    [Get started with API docs →](https://document360.com/solutions/api-documentation/)
  

  
    
      
        
      
      Create SOPs or internal guides
    
    Turn scattered processes into structured guides your whole team can follow without second-guessing.
    [Build internal documentation →](https://document360.com/solutions/standard-operating-procedures/)
  
  
    
      
        
      
      Deploy an AI chatbot
    
    Train a chatbot on your docs, websites, files, FAQs, and support tickets to answer reader questions instantly.
    [Set up your AI chatbot →](https://document360.com/ai/chat-bot/)
  

  
    
      
        
      
      Migrate from another platform
    
    Already on another platform? Move your docs to Document360 and pick up right where you left off.
    [Import your content →](https://document360.com/migration-guide/)
  
  

---

## How Document360 works

  
    
  
  
    [AI in Document360](https://docs.document360.com/docs/ai-native-documentation)
    Explore what AI can do across Document360.
  

  
    
  
  
    [The Document360 structure](https://docs.document360.com/docs/organizing-your-knowledge-base)
    See how projects, workspaces, languages, categories, and articles work together in Document360.
  

  
    
  
  
    [Navigate the portal](https://docs.document360.com/docs/navigating-document360)
    A quick tour of the editor, settings, and your reader-facing site.
  

---

## Need help?

- [Watch video tutorials](https://document360.com/tutorial-videos/) - Short walkthroughs to help you learn Document360.
- [Join the community](https://community.document360.com/feed) - Ask questions and share tips with other Document360 users
- [Share feedback](https://feedback.document360.com/) - Tell us what's working and what isn't.
- [Contact support](https://document360.com/contact-us) - Our team will get back to you shortly.

## Related

- [Overview](/overview.md)
- [AI native documentation](/ai-native-documentation.md)