---
title: "Integrating Google Docs with Document360 using Make"
slug: "google-docs-and-document360-integration"
description: "Integrate your knowledge base with Google Docs to backup for your articles. Google makes for a good collaboration platform and a backup for the Knowledge base articles."
tags: ["Extensions", "Make"]
updated: 2025-12-27T12:02:46Z
published: 2026-01-31T09:30:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrating Google Docs with Document360 using Make

Many organizations around the world use **Google Docs** as a document management tool. Google, as a platform, offers a more integrated environment where managing multiple forms of documents and files is rather easy.

---

## Integrating **Document360** with **Google Docs**

To integrate **Google Docs** with **Document360**,

1. Ensure that you have logged into your [Make account](https://www.make.com/).
2. Click **Sign in** at the top to log in to your **Make** account.

The **Make** dashboard will appear.

![1_Screenshot-Make_signin_page](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1733745491436.png)

### Step 1: Create a new scenario

1. Click **Create a new scenario** at the top right.
2. Click the add (**+**) icon, and a list of available applications appears.
3. In the Search field, type in the app name, **Google Docs**.
4. Select **Google Docs** and choose the desired task you wish to map with **Google Docs**.

For example, select **Watch documents** to monitor the new articles created in the Knowledge base.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_ScreenGif-Google_docs_Make.gif)

### Step 2: Connecting **Google Docs**

Connect your **Google Docs** account with the new scenario in the **Google Docs** module.

1. Click **Create a connection** and enter the **Connection name**or select a connection name from the dropdown if you have one already.
2. From the **Watch Documents** dropdown, select either **By Created Date** or **By Modified Date**.
3. From the **Choose a Drive** dropdown, select the desired drive folder where you want to create the document.
4. In the **Folder ID**field, choose the folder ID where you wish to store your document.
5. In the **Limit**field, enter the maximum number of results to be worked with during one execution cycle.
6. Click **OK** to save.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/2_ScreenShot-Google_docs_Make.png)

### Step 3: Connecting **Document360**

Once you have connected **Google Docs** with **Make**, the next step is to link your **Document360** account.

1. On the **Integration****Google Docs******page, click the **Add another module** (+) option.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_ScreenShot-Google_docs_Make.png)
2. In the Search field, enter **Document360**.
3. Select **Document360** and select the action you want to perform in **Document360**.

For example, you can select **Create an article** to create a draft article.
4. In the **Document360** panel, select the connection that you have already connected.

To create a new connection,

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/4_ScreenGif-Google_docs_Make.gif)

To generate the API token from the **Document360** portal,
  1. Click **Create a webhook** and enter the desired webhook name.
  2. Click **Create a connection** and enter the desired connection name.
  3. Enter your API key and click **Save**.
5. Navigate to ****Connections**** (**) > **Extensions** in the left navigation bar****in the Knowledge base portal.
6. On the **Make** extension tile, click **Connect**.

![Document360 extensions page showing various integrations with highlighted 'Make' option.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Make%20integration.png)
7. Click the **Copy** (**) icon to copy the token.

![Instructions to copy a token for installing the Document360 app in Make marketplace.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Make%20Token%20ID.png)
8. Head back to the **Make** panel and paste the API token in the field.

### Step 4: Test the scenario

To test the scenario before activating and publishing,

1. Click the **Run once** button at the bottom left to test your scenario.

The test details appear at the bottom of the page.
2. To test the scenario, create a new task in the associated **Google Docs** project.
3. Once you create the task, a new article will be created in the associated **Document360** category.

You can verify this with the test details at the bottom of the page. If required, you can also navigate to the **Document360** project and check the newly created article.

### Step 5: Schedule the scenario

1. To schedule your scenarios, enable the toggle at the bottom left.

Turning on this toggle will run the scenario every 15 minutes.
2. Once done, click **OK** to save.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/6_ScreenShot-Google_docs_Make.png)

### Step 6: Activate the scenario

1. Click the **Exit editing** (**) icon at the top.

The integration dashboard page will appear.
2. Turn on the **ON/OFF** toggle near the **Edit**option, to activate the scenario.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/7_ScreenShot-Google_docs_Make.png)

Application Programming Interface - A set of defined rules and protocols that allows one software application to communicate with and request functionality from another. APIs are the backbone of modern integrations. When Document360 connects to Slack, Intercom, or Google Analytics, it does so through their APIs. Document360 also provides its own REST API, enabling teams to programmatically manage articles, categories, and reader accounts from external systems.