---
title: "Integrating Google Docs with Document360 using Zapier"
slug: "google-docs-document360-integration"
description: "Many organizations around the world use Google Docs as a document management tool. Google as a platform offers a more integrated environment, where managing multiple forms of documents and files is rather easy."
tags: ["Zapier", "Google Docs", "Premium"]
updated: 2025-12-26T18:25:26Z
published: 2026-01-31T17:30:02Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrating Google Docs with Document360 using Zapier

Many organizations around the world use **Google Docs** as a document management tool. Google, as a platform, offers a more integrated environment where managing multiple forms of documents and files is rather easy.

---

## Integrating **Google Docs** with Document360

Using Document360 as your knowledge base platform, you can collaborate with multiple external vendors who contribute content through **Google Docs**. While **Google Docs** is a great platform for collaboration, manually transferring these articles to Document360 can be time-consuming and effort-intensive.

By connecting **Google Docs** and Document360 on **Zapier**, you can easily facilitate the content flow between these platforms. To establish a connection between **Google Docs** and Document360, follow the below steps:

1. Ensure that you have logged into your [Zapier account](https://zapier.com/app/dashboard).
2. From the left navigation menu, click **Create**and then click**Zaps**from the options****available.
3. Zap will be created with **Trigger** and **Action** flow.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_ScreenGif-Zapier_Google_Docs.gif)

### Connecting **Google Docs** and Document360 in **Zapier**

![2_Screenshot-Connecting_Google_Docs_and_Document360](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/2_Screenshot-Connecting_Google_Docs_and_Document360.png)

### Step 1: Connecting **Google Docs**

1. In the **Trigger**field, choose **Google Docs**.
2. In the **Trigger event**field, select the required Event to trigger in the **Google Docs**.

If you wish to configure a different app later, you can do that by clicking on **Change**.
3. Click the **Account** field, and a **Sign-in** panel will appear.
4. Enter your sign-in credentials and click **Allow**.

![3_Screenshot_Google_Doc_Sign_in_credentials](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_Screenshot_Google_Doc_Sign_in_credentials.png)

1. Click **Continue.**

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/2_ScreenShot-Zaps.png)
2. Find the list of folders retrieved from your connected Google Drive account.
3. Choose the desired folder and click **Continue**.
4. **Zapier** runs a test to make sure the trigger is correctly configured.
5. Create a Google Doc inside the selected folder and test the trigger.

### Step 2: Connecting Document360

1. In the **Action**field, choose **Document360**.
2. On the Setup panel that appears on the right, select a desired event in the **Event**field.
3. Click the **Account** field and a **Sign-in** panel appears.
4. Enter your sign-in credentials and click **Allow**.

To generate the API token from the Document360 portal,
5. Navigate to ****Connections**** (**) > **Extensions** in the left navigation bar****in the Knowledge base portal.
6. On the **Zapier** extension tile, click **Connect**.

![Document360 interface showing various extensions with a focus on connecting Zapier.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Zapier%20integration.png)
7. Click the Copy (**) icon to copy the token.

![Zapier token details for Document360 app installation with copy option highlighted.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Zapier%20token%20ID.png)
8. Head back to the **Zapier** panel and paste the API token in the field.
9. Click **Yes, Continue to Document360**.

![6_Screenshot_Zapier_API_Token_Pasting](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/6_Screenshot_Zapier_API_Token_Pasting.png)

1. You can find the connected Document360 project on the **Connect Document360 account** page.

If you wish to configure a different account later, you can do that by clicking on Change.
2. Click **Continue**.

### Step 3: Customize Zap

1. Map the fields from **Google Docs** into Document360. Map all the required fields:

![5_Screenshot-Map_the_fields_from_the_Google_Docs_into_Document360](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/5_Screenshot-Map_the_fields_from_the_Google_Docs_into_Document360.png)

- **Title**: By default, the title in **Google Docs** is selected here. However, you will have various options available depending on your business requirements.
- **Content**: By default, content in **Google Docs** is selected here. However, you will have various options available depending on your business requirements.
- **Version**: Choose the desired workspace in the knowledge base project where you wish to create the article.
- **Language**: Choose the desired language in the selected workspace in which you wish to create the article.
- **Category**: Choose the desired category in the selected language in which you want the article to be created.
- **Publish**: Choose True for the article to be published. Choose False for the article to be in draft state.

1. Once done, click **Continue**.

> [!NOTE]
> ** NOTE
> 
> Only after you map all the required fields, the **Continue**button will be enabled.

### Test Zap

1. In the test section, click **Test step**.
2. If it is successful, you will get the message ‘*An Article was sent to Document360*’.

In your Document360 Knowledge base portal, you'll find the article titled after the **Google Docs** file name, located in the folder you previously selected.
3. Head back to the **Zapier** setup panel.

### Turn on Zap

1. After testing the Zap, review or edit the settings before turning on the Zap.
2. You can edit the settings configured on the **Google Docs** trigger and the corresponding action of the new article in **Document360**.
3. You would get a success message stating **Your Zap is on**. You can click on the**Manage your Zap** button to go to your **Google Docs**+Document360 Zap overview page.

![7_Screnshot_Zap_connection_Successful](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/7_Screnshot_Zap_connection_Successful.png)

---

## Zap overview

#### Create articles in Document360 from a new **Google Docs** file

You can view and edit the information about the Zaps created on the Zap overview page.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/4_ScreenShot-Google_docs.png)

### Deleting a Zap

1. Navigate to the **Zapier** **dashboard**. On the overview page, a list of all existing Zaps will be displayed.
2. Click the arrow (**>**) icon to the right of the desired Zaps and click **Turn off and delete Zap**.

The selected Zap will be deleted.