---
title: "How to integrate Gosquared with Document360?"
slug: "gosquared"
description: "GoSquared is a platform that will help you turn your visitors into your loyal customers with a suite of products to connect with your customers."
tags: ["GoSquared", "Integrations"]
updated: 2025-12-17T06:44:50Z
published: 2026-01-31T09:30:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# GoSquared

**GoSquared** is a platform that will help turn your visitors into loyal customers with a suite of products to connect with your customers.

The integrated suite of products that comes with **GoSquared** are

- **Analytics**
- **LiveChat**
- **Automation**
- **Customer Data Hub**

The **Now dashboard** and the **Trend dashboard** are the other two features that give you real-time insights and historical insights on your site performance, respectively. [Click here](https://www.gosquared.com/support/articles/1604607-what-is-gosquared) to learn more about **GoSquared**.

---

## Integrating **GoSquared** with Document360

To integrate GoSquared with Document360, follow the steps below:

1. Navigate to ****Connections**** (**) > **Integrations** in the left navigation bar****in the Knowledge base portal.
2. Select **Freshmarketer** from the list of integrations and click **Add**.
3. The **Add new integration** panel will appear.
4. Add a **Description** and enter the **GoSquared****Project Token**.

> [!NOTE]
> ** NOTE
> 
> **GoSquared****Project Token** is a code obtained from the **GoSquared**, and used for integrating Document360 and **GoSquared** in the Document360 Knowledge base portal.

1. If required, you can use the **Code inclusion/exclusion conditions** feature to insert the code based on certain conditions such as the IP address, Workspace, and Language.
2. Once done, click **Add**.

### Obtaining **GoSquared** Token

To obtain a GoSquared token, follow the steps below:

1. Register and create an account in **GoSquared**.
2. Log in to your registered **GoSquared** account.
3. Navigate to your project dashboard in **GoSquared** and click **Current project > General**.

![003_Gif_GoSquared_Integration](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/003_Gif_GoSquared_Integration.gif)

1. From the **General** page, copy the **GoSquared** **code snippet**.
2. Now you can get the **GSN code** from the code snippet.

Existing customers may also follow the same steps.
3. After completing the **GoSquared** integration with Document360 knowledge base, open your **GoSquared** account interface to view the analytic reports and chatbox, and you can prompt users based on the behavioral data.

---

### FAQ

#### Why should I integrate **GoSquared** with Document360?

With **GoSquared** integration, you can engage with customers using multi-channel messaging, live chat for conversion, and web analytics.