---
title: "Integrating Monday.com with Document360 using Make"
slug: "monday-document360-integration"
description: "Integrate your knowledge base with monday.com to track your items. Monday makes for a good collaboration platform, now you can track your items in knowledge base."
tags: ["Monday.com", "Make"]
updated: 2025-12-27T11:39:57Z
published: 2026-01-31T09:30:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrating Monday.com with Document360 using Make

Many organizations rely on [Monday.com](http://Monday.com) to efficiently organize, track, and manage their work across teams. With its versatile boards and customizable workflows, it enables teams to handle diverse tasks and projects seamlessly. For example, a documentation team comprising writers, editors, and external content agencies can use Monday.com to streamline content creation and collaboration processes effectively.

---

## Integrating Monday.com with **Document360**

To integrate [Monday.com](http://Monday.com) with **Document360**,

1. Ensure that you have logged into your [Make account](https://www.make.com/).
2. Click **Sign in** at the top to log in to your **Make** account.

The **Make** dashboard will appear.

![1_Screenshot-Make_signin_page](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1733728223372.png)

### Step 1: Create a new scenario

1. Click **Create a new scenario** at the top right.
2. Click the add (**+**) icon, and a list of available applications appears.
3. In the Search field, type in the app name, Monday.com.
4. Select Monday.com and choose the desired task you wish to map with Monday.com.

For example, select **Watch Board’s Column Values** to get triggers when the board’s column values have changed.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_ScreeGif-Monday.com_Make.gif)

### Step 2: Connecting Monday

1. Click **Create a webhook** and enter a webhook name.
2. Click **Create a connection** and enter a connection name.
3. Enter the API token in the **API Key** field.
4. Click **Save**.
5. Allow Monday.com to access your **Make** account by clicking **Allow**.
6. Click **OK**.

To obtain the **API v2 Token** from the Monday.com profile,
7. Navigate to **Profile**> **Administration**.
8. From the left navigation sidebar, click **Connections**.
9. Under the **API**tab, click the Copy (**) icon to copy the personal API token.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_ScreenGIF-Generating_API_token_in_Monday_com.gif)

### Step 3: Connecting **Document360**

Once you have connected Monday.com with **Make**, the next step is to link your **Document360** account.

1. On the **Integration Monday** page, click the **Add another module** (+) option.

![3_Screenshot-Monday_add_module](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1733729853164.png)

1. In the Search field, enter **Document360**.
2. Select **Document360** and select the action you want to perform in **Document360**.

For example, you can select **Create an article** to create a draft article.
3. In the **Document360** panel, select the connection that you have already connected. To create a new connection,

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/2_ScreenGif-Monday.com_Make.gif)

To generate the API token from the **Document360** portal,
  1. Click **Create a connection** and enter the **Connection name**.
  2. Enter your API key and click **Save**.
4. Navigate to ****Connections**** (**) > **Extensions** in the left navigation bar****in the Knowledge base portal.
5. On the **Make** extension tile, click **Connect**.

![Document360 extensions page showing various integrations with highlighted 'Make' option.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Make%20integration.png)
6. Click the **Copy** (**) icon to copy the token.

![Instructions to copy a token for installing the Document360 app in Make marketplace.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Make%20Token%20ID.png)
7. Head back to the **Make** panel and paste the API token in the field.
8. Click the **Article ID**field and select the required option from the list.
9. In the **Text to Append** field, enter the details required to setup the connection:
  - Group title
  - Item name
  - Update at
  - Assignee
  - Status
10. Click **OK**. ![4_Screenshot-Monday_Document360_make_module](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1733734467420.png)

### Step 4: Test the scenario

To test the scenario before activating and publishing,

1. Click the **Run once** button at the bottom left to test your scenario.

The test details appear at the bottom of the page.
2. To test the scenario, create a new task in the associated Monday.com project.
3. Once you create the task, a new article will be created in the associated **Document360** category.

You can verify this with the test details at the bottom of the page. If required, you can also navigate to the **Document360** project and check the newly created article.

### Step 5: Schedule the scenario

1. To schedule your scenarios, enable the toggle at the bottom left.

Turning on this toggle will run the scenario immediately as the data arrives.
2. Once done, click **OK** to save.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_ScreenShot-Monday.com_Make.png)

### Step 6: Activate the scenario

1. Click the **Exit editing** (**) icon at the top.

The integration dashboard page will appear.
2. Turn on the **ON/OFF** toggle near the **Edit**option, to activate the scenario.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/4_ScreenShot-Monday.com_Make.png)

Application Programming Interface - A set of defined rules and protocols that allows one software application to communicate with and request functionality from another. APIs are the backbone of modern integrations. When Document360 connects to Slack, Intercom, or Google Analytics, it does so through their APIs. Document360 also provides its own REST API, enabling teams to programmatically manage articles, categories, and reader accounts from external systems.