---
title: "Integrating Monday.com with Document360 using Zapier"
slug: "mondaycom-document360"
description: "You have chosen Document360 as your Knowledge base platform. Your company works with multiple external vendors for content contribution. Monday.com makes for a good collaboration platform, but you have the task of adding the articles created on Monday.com onto the Document360 knowledge base. "
tags: ["Zapier", "Monday.com"]
updated: 2025-12-27T08:01:08Z
published: 2026-01-31T18:00:00Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrating Monday.com with Document360 using Zapier

Many organizations rely on [Monday.com](http://Monday.com) to efficiently organize, track, and manage their work across teams. With its versatile boards and customizable workflows, it enables teams to handle diverse tasks and projects seamlessly. For example, a documentation team comprising writers, editors, and external content agencies can use Monday.com to streamline content creation and collaboration processes effectively.

---

## Integrating Monday.com with **Document360**

If you are using **Document360** as your knowledge base platform and Monday.com for managing content collaboration with external vendors, you may encounter a need to streamline the process of transferring articles created in Monday.com to your **Document360** knowledge base. While this task can be performed manually, it is labor-intensive, time-consuming, and prone to errors. Automating this process ensures efficiency, accuracy, and a smooth content workflow, minimizing the risk of mishaps.

To establish a connection between Monday.com and **Document360**, follow the below steps:

1. Log into your [Zapier account](https://zapier.com/app/dashboard).
2. From the left navigation menu, click **Create**and then click**Zaps**from the options****available.

Zap will be created with **Trigger** and **Action** flow.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_ScreenGif-Zapier_Google_Docs.gif)

### Connecting Monday.com and **Document360** in **Zapier**

To establish a connection between Monday.com and Document360, follow the below steps:

![1_Screenshots-Connecting_Monday_com_and_Document360](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1733211230837.png)

#### Step 1: Setting up Trigger: Connecting Monday.com

1. In the **Trigger**field, choose **Monday.com**.
2. In the **Trigger event**field, select the required Event to trigger on Monday.com.

If you wish to configure a different app later, you can do that by clicking on **Change**.
3. Click the **Account** field, and a **Sign-in** panel will appear. You will have to enter the **API v2 Token**.

To obtain the **API v2 Token** from the Monday.com profile,
4. Navigate to **Profile**> **Administration**.
5. From the left navigation sidebar, click **Connections**.
6. Under the **API**tab, click the Copy (**) icon to copy the personal API token.

![3_ScreenGIF-Generating_API_token_in_Monday_com](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_ScreenGIF-Generating_API_token_in_Monday_com.gif)
7. Paste the token in the **Zapier** panel, and click **Yes, Continue to Document360**.
  1. **Zapier** runs a test to make sure the trigger is correctly configured.
8. Click **Continue**.

#### Step 2: Setting up Action: Connecting **Document360**

1. In the **Action**field, choose **Document360**.
2. On the Setup panel that appears on the right, select a desired event in the **Event**field.
3. Click the **Account** field and a **Sign-in** panel appears.
4. Enter your sign-in credentials and click **Allow**.

To generate the API token from the **Document360** portal,
5. Navigate to ****Connections**** (**) > **Extensions** in the left navigation bar****in the Knowledge base portal.
6. On the **Zapier** extension tile, click **Connect**.

![Document360 interface showing various extensions with a focus on connecting Zapier.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Zapier%20integration.png)
7. Click the Copy (**) icon to copy the token.

![Zapier token details for Document360 app installation with copy option highlighted.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Zapier%20token%20ID.png)
8. Head back to the **Zapier** panel and paste the API token in the field.
9. Click **Yes, Continue to Document360**.

![5_Screenshot_Zapier_API_Token_Pasting3](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/5_Screenshot_Zapier_API_Token_Pasting%283%29.png)

You can find the connected **Document360** project on the **Connect Document360 account** page.

1. Click **Continue**.

#### Step 3: Customize Zap

1. Map all the required fields:
  - **Title**: Choose a suitable title from the options available.
  - **Content**: Choose suitable content based on your business requirements.
  - **Version**: Select the workspace in your Knowledge base project where the article should be created.
  - **Language**: Choose the language for the article within the selected workspace.
  - **Article**: Choose the article within the selected category.
2. Once done, click **Continue**. The button enables only when all the fields are filled.

#### Step 4: Test Zap

1. In the test section, click **Test step**.
2. If it is successful, you will get the message ‘*A Document was sent to Document360.*’

In your **Document360** **Knowledge base portal**, you'll find the article located in the folder you previously selected.
3. Head back to the **Zapier** setup panel and click **Next**.
4. Once done, click **Publish**.

#### Turn on Zap

To turn on a Zap once it is tested and published, follow the below steps:

1. After testing the Zap, review or edit the settings before turning on the Zap.

You can edit the settings configured on the **Monday.com**trigger and the corresponding action of the new article in **Document360**.

You will get a success message stating **Your Zap is on**.
2. Click the**Manage your Zap** button to go to your Zap overview page.

---

## Zap overview

### Create articles in **Document360** from new Monday.com items

You can view and edit the information about the Zaps created on the Zap overview page. ![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/2_ScreenShot-Monday.com.png)

### Deleting a Zap

To delete a Zap that you have created,

1. Navigate to the **Zapier****dashboard**. On the overview page, a list of all existing Zaps will be displayed.
2. Click the arrow (**>**) icon to the right of the desired Zaps and click **Turn off and delete Zap**.

The selected Zap will be deleted.