---
title: "Integrating Monday.com with Document360 using Zapier"
slug: "mondaycom-document360"
description: "You have chosen Document360 as your Knowledge base platform. Your company works with multiple external vendors for content contribution. Monday.com makes for a good collaboration platform, but you have the task of adding the articles created on Monday.com onto the Document360 knowledge base. "
tags: ["Monday.com", "Zapier"]
updated: 2026-07-20T06:24:52Z
published: 2026-07-20T06:24:52Z
canonical: "docs.document360.com/mondaycom-document360"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrating Monday.com with Document360 using Zapier

Monday.com's versatile boards and customizable workflows make it a popular choice for managing content collaboration across teams. When a documentation team works with writers, editors, and external agencies in Monday.com, content often needs to move into Document360 as knowledge base articles once it's ready. Doing this manually is time-consuming and error-prone. By connecting Monday.com and Document360 through Zapier, you can automate this: whenever a specified event occurs on a Monday.com board, Zapier creates a corresponding article in your knowledge base automatically.

---

## When to use this integration

- Your documentation team tracks writing assignments and content tasks on Monday.com boards, and you want completed or newly created items to automatically generate articles in Document360.
- You collaborate with external content agencies through Monday.com and want their contributions to flow into your knowledge base without a manual handoff step.
- You want board item data — titles and content from Monday.com — to serve as the starting point for new knowledge base articles, keeping your documentation in step with your project activity.

---

## Before you begin

- You must be logged into your [Zapier account](https://zapier.com/app/dashboard).
- You must have a Monday.com account with access to the board you want to monitor.
- You must have your Document360 API token ready. To generate one, navigate to **Connections**  > **Extensions** , locate the **Zapier** tile, and click **Connect** to copy the token.

---

## Set up the Zap

### Step 1 — Create a new Zap

1. Log in to your [Zapier account](https://zapier.com/app/dashboard).
2. From the left navigation menu, click **Create** then select **Zaps**.
3. A new Zap is created with a **Trigger** and **Action** flow.

![Screen recording showing a new Zap being created in the Zapier dashboard with Trigger and Action flow](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_ScreenGif-Zapier_Google_Docs.gif)

### Step 2 — Connect Monday.com as the trigger

![Zapier editor showing Monday.com as the trigger and Document360 as the action](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1733211230837.png)

1. In the **Trigger** field, choose **Monday.com**.
2. In the **Trigger event** field, select the required event to trigger on Monday.com.

 NOTE

To change the trigger app later, click **Change** in the Trigger field.

1. Click the **Account** field — a Sign-in panel appears. You will need to enter the **API v2 Token** from your Monday.com account.

To obtain the API v2 Token from Monday.com:

1. Navigate to **Profile** > **Administration** in Monday.com.
2. From the left navigation sidebar, click **Connections**.
3. Under the **API** tab, click the **Copy**  icon to copy your personal API token.

![Screen recording showing the API v2 Token being copied from Monday.com Profile > Administration > Connections > API tab](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_ScreenGIF-Generating_API_token_in_Monday_com.gif)

1. Paste the token in the Zapier panel and click **Yes, Continue to Document360**. Zapier runs a test to confirm the trigger is correctly configured.
2. Click **Continue**.

### Step 3 — Connect Document360 as the action

1. In the **Action** field, choose **Document360**.
2. On the Setup panel, select the desired event in the **Event** field.
3. Click the **Account** field — a Sign-in panel appears.
4. Enter your sign-in credentials and click **Allow**.

To generate the API token from Document360:

1. Navigate to **Connections**  > **Extensions**  in the left navigation bar of the Knowledge base portal.
2. On the **Zapier** extension tile, click **Connect**.

![Document360 extensions page showing the Zapier tile with the Connect option](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Zapier%20integration.png)

1. Click the **Copy**  icon to copy the token.

![Zapier token details popup in Document360 showing the generated API token and copy option](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Zapier%20token%20ID.png)

1. Head back to the Zapier panel and paste the API token into the field.
2. Click **Yes, Continue to Document360**.

![Zapier sign-in panel showing the Document360 API token field](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/5_Screenshot_Zapier_API_Token_Pasting%283%29.png)

1. You can find the connected Document360 project on the **Connect Document360 account** page. Click **Continue**.

### Step 4 — Map the fields

1. Map the required fields from Monday.com to Document360:

| Field | Description |
| --- | --- |
| **Title** | Choose a suitable title from the available Monday.com item fields. |
| **Content** | Choose suitable content based on your business requirements. |
| **Version** | Select the workspace in your Document360 project where the article should be created. |
| **Language** | Choose the language within the selected workspace. |
| **Article** | Choose the article within the selected category. |

 NOTE

The **Continue** button is only enabled after all required fields have been mapped.

1. Click **Continue**.

### Step 5 — Test and publish the Zap

1. In the test section, click **Test step**.
2. If successful, you will get the message *A Document was sent to Document360*.
3. In your Document360 portal, you'll find the article located in the folder you previously selected.
4. Head back to the Zapier setup panel and click **Next**, then click **Publish**.
5. Review or edit the trigger and action settings as needed. You will see a success message: **Your Zap is on**. Click **Manage your Zap** to go to the Zap overview page.

---

## Zap overview

Once active, you can view and manage the Zap from the Zapier dashboard. The overview page shows the trigger, action, and run history for the Zap.

![Zapier Zap overview page showing the Monday.com to Document360 automation with run history](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/2_ScreenShot-Monday.com.png)

---

## Delete a Zap

1. Navigate to the Zapier dashboard. A list of all existing Zaps is displayed on the overview page.
2. Click the arrow (**>**) icon to the right of the Zap you want to remove and click **Turn off and delete Zap**. The Zap is permanently deleted.

---

## Best practices

- **Use a dedicated Monday.com board for documentation work** rather than connecting a general project board. This keeps the Zap scoped to content-relevant activity and prevents unrelated board items from generating unwanted articles in Document360.
- **Choose a specific trigger event** that reflects a meaningful point in your workflow — for example, when a task status changes to "Ready for publishing" rather than when any new item is created — so articles are only generated when content is actually ready.
- **Regenerate your Monday.com API v2 Token** if you suspect it has been compromised. Since this token is used to authenticate the trigger, you'll need to update it in the Zapier connection settings for Monday.com if it changes.