---
title: "Notification history in Document360"
slug: "notification-history"
description: "Document360 keeps a history of all notifications pushed to any configured channels so members can better track what notifications have been sent or failed. You can view notification history in the Notifications History tab in the Notifications section in Settings. "
tags: ["Notification channel", "Notification history"]
updated: 2025-12-22T10:03:28Z
published: 2026-01-31T09:30:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification history

Document360 tracks the history of notifications sent to your configured channels, making it easy to monitor delivery statuses and troubleshoot any failures. This ensures your team can stay on top of important alerts, like system updates or error notifications.

For example, if your team uses Slack for real-time alerts, you can check the **Notification history** to verify whether critical updates were successfully delivered. In case of failure, you can quickly identify and resolve the issue.

---

## Managing Notification history

To access and manage the Notification history:

1. Navigate to **Settings** (**) > ****Knowledge base portal****in the left navigation bar****in the Knowledge base portal.
2. In the left navigation pane, navigate to **Notifications**.
3. Click the **Notification history** tab.

A list of past notifications will appear.

![Overview of notification history with details on submission and status for email channels.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Notification%20history.jpg)

### Understanding the Notification history

The Notification history provides a detailed breakdown of each notification sent. Here’s what you’ll see:

1. **Channel name:** The channel through which the notification was sent, such as Slack, Webhook, SMTP, or Microsoft Teams.
2. **Status:** The delivery status of the notification, either **Success** or **Failure**.
3. **Submitted on:** The date the notification event was triggered.
4. **Sent on:** The date the notification was actually sent.
5. **History:** Click **View details** to see the email or message that was sent to the user.

Each notification shows details like the channel it was sent to, its delivery status, the submission and sent dates, and event details, enabling you to track notification delivery within a specific timeframe.