---
title: "How to add public comments in the Document360 articles"
slug: "public-comments"
description: "Document360 uses Disqus, a commenting plug-in, to allow end-users to comment on articles within a knowledge base.  To enable Disqus, you’ll first need to set up and configure the Disqus integration.  Once configured, commenting will be enabled on all articles by default."
tags: ["Feedback"]
updated: 2026-02-03T15:13:33Z
published: 2026-02-03T15:13:33Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Public article comments

Document360 uses [Disqus](https://disqus.com/), a commenting plug-in, to allow end-users to comment on articles on the Knowledge base site. To enable Disqus, you must first set up and configure the Disqus integration. After configuration, commenting will be automatically enabled on all articles.

> [!NOTE]
> ** NOTE
> 
> For more information, read the article on [Disqus integration in Document360](/help/docs/disqus).

---

## Enabling comments on a public article

> [!NOTE]
> ** NOTE
> 
> If you don’t have the Disqus integration enabled, end-users can’t comment on a public article.

1. Navigate to the desired article in the Knowledge base portal.
2. Click on the **More**(**•••**) icon in the article header and click **More article options**.
3. Go to the **Preferences** tab in the **Article settings**panel.
4. Select the **Enable feedback** checkbox.
5. To turn off comments on a public article, deselect the **Enable feedback**checkbox.
6. Click **Save**.

![Settings menu for Document360 with options for article preferences and feedback.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/public%20article%20comments.png)

> [!NOTE]
> ** NOTE
> 
> Removing the Disqus integration will turn off commenting entirely. If you decide to re-enable Disqus later, you'll need to reconfigure the integration by following the steps in the [Disqus](/help/docs/disqus)topic.

### Knowledge base site view

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1770131599908.png)

---

### FAQs

#### How do I enable comments on a public article?

To enable comments, navigate to the desired article, click on the **More (•••)** icon, go to the **Preferences**tab in the **Article settings** panel, select the **Enable feedback** checkbox, and click **Save**.

#### Can I turn off comments on a public article?

Yes, you can turn off comments by deselecting the **Enable feedback** checkbox in the **Article settings** panel.

#### Will deleting the Disqus integration turn off public comments?

Yes, removing the Disqus integration will turn off public comments on all articles.

#### What steps do I need to take to delete the Disqus integration?

To delete the Disqus integration,

1. Navigate to Settings (**) in the left navigation bar.
2. In the left navigation pane, navigate to **Knowledge base site**> **Integrations**.
3. Click **Delete**on the Disqus list item.

The platform where project members manage and create content for the knowledge base. It allows users to create categories, articles, and templates; manage files, team accounts, and readers; and configure site settings such as branding, domain, and security.