---
title: "Readers self registration"
slug: "readers-self-registration"
description: "Enable self-registration for readers in your knowledge base, allowing users to create accounts independently and manage access easily."
updated: 2026-06-30T07:17:04Z
published: 2026-06-30T07:20:02Z
canonical: "docs.document360.com/readers-self-registration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Readers self registration

Self-registration lets users create their own reader accounts without needing an invitation from a project team member. To enable self-registration, share your knowledge base URL with users, allowing them to create their accounts independently.

Once registered, readers are automatically added to the **Readers** list. Project members with access to **User & permissions** settings can edit or remove these readers as needed.

<blockquote class="infoBox" data-background="#ddf7ff" data-border="#006a8a" style="background:rgb(221,247,255);border-left:4px solid rgb(0,106,138);overflow:auto;">
  <p><strong><span class="fa-regular fa-circle-exclamation"></span> NOTE</strong><br>The Readers self-registration feature is available only if your Document360 project's Reader access is set to <strong>Private</strong> or <strong>Mixed</strong>.</p>
</blockquote>

---

## What you can do with reader self-registration

| Task | What it does |
|---|---|
| [Enable and disable self-registration](/help/docs/enable-disable-self-registration) | Turn self-registration on or off for your project |
| [Self-register on a knowledge base site](/help/docs/self-register-knowledge-base) | How readers create their own accounts from the knowledge base site |
| [Add a domain restriction](/help/docs/add-domain-restriction) | Allow or block self-registration for specific email domains |
| [Import multiple domains](/help/docs/import-domains) | Bulk-add domain restrictions via CSV |
| [Edit and delete a domain restriction](/help/docs/edit-delete-domain-restriction) | Modify or remove existing domain restrictions |
| [Understand domain restrictions](/help/docs/understand-domain-restrictions) | Reference guide for how restriction type and status affect self-registration |

---

## Reader self-registration page overview

To access the reader self-registration page:

1. Navigate to **Settings** (<span class="fa-solid fa-gear"></span>) > **Users and security** in the left navigation bar of the knowledge base portal.
2. In the left navigation pane, navigate to **Readers & groups** > **Readers**.

<img src="https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Reader%20self%20registration.png" class = "article_image" alt="Settings for reader self-registration and domain management in a knowledge base system." />

Key elements of the Reader self-registration page:

| Element | Description |
|---|---|
| **A. Enable reader self-registration** | Turn on the toggle to allow readers to self-register |
| **B. Content permission** | Select the default content access for self-registered readers: **All content** or **Map reader group(s)** |
| **C. Add domain** | Add a new domain for domain restriction |
| **D. Import domain** | Import multiple domains for domain restrictions |
| **E. Filter options** | View domains filtered as **All**, **Active**, or **Inactive** |
| **F. Allowed / Blocked domains** | Displays all domains for the project. Click the column header to sort alphabetically; click again to reverse the order. |
| **G. Reader groups** | Shows reader groups mapped to domains |
| **H. Status** | Indicates whether domains are Active or Inactive |
| **I. Search** | Search for specific domain names |
| **J. Export** | Export the list of domains as a CSV file |

---

## Before you begin

Reader self-registration is only available when your project's reader access is set to **Private** or **Mixed**.

---

## FAQ

<div class="faq-wrapper" data-type="details-wrapper">
  <details open>
    <summary><p>What access do readers with multiple group memberships get?</p></summary>
    <div data-type="details-content">
      <p>When a reader is part of multiple groups, the highest level of access for each content item is granted.</p>
      <p>For instance, if a reader belongs to Group A (which has access to all languages in workspace 'V1') and Group B (which has access to only English in 'V1'), the reader will receive access to all languages in workspace 'V1'.</p>
    </div>
  </details>
  <button class="details-arrow" type="button"></button>
</div>

<div class="faq-wrapper" data-type="details-wrapper">
  <details open>
    <summary><p>Does individual content access override reader group access?</p></summary>
    <div data-type="details-content">
      <p>No, individual content access does not override group access. The reader always receives the highest privilege from both individual and group settings.</p>
      <p>For example, if a reader is individually set to access only English in workspace 'V2' but is also part of a group that has access to all languages in 'V2', the reader will have access to all languages in 'V2'.</p>
    </div>
  </details>
  <button class="details-arrow" type="button"></button>
</div>

<div class="faq-wrapper" data-type="details-wrapper">
  <details open>
    <summary><p>How is reader access prioritized?</p></summary>
    <div data-type="details-content">
      <p>Access is determined by the highest privilege assigned at each content level. Readers only gain access to the content they have been specifically granted.</p>
    </div>
  </details>
  <button class="details-arrow" type="button"></button>
</div>

<div class="faq-wrapper" data-type="details-wrapper">
  <details open>
    <summary><p>Why is self-registration not working for my project?</p></summary>
    <div data-type="details-content">
      <p>Self-registration does not function as expected when SSO (Single Sign-On) is enabled because SSO bypasses the Document360 login page, where self-registration typically occurs. Self-registration with domain configuration is designed for use on the Document360 login page only.</p>
    </div>
  </details>
  <button class="details-arrow" type="button"></button>
</div>
