--- title: "Related articles" slug: "related-articles" description: "Add related articles in Document360 to improve navigation and user experience. Use AI-powered recommendations and dual linking for enhanced content interconnectivity." tags: ["Article settings"] updated: 2026-05-13T06:00:35Z published: 2026-05-13T06:00:35Z --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.document360.com/llms.txt > Use this file to discover all available pages before exploring further. # Related articles Related articles help readers navigate between articles the author selects that relate to the article. For example, you can link a troubleshooting article to its corresponding setup guide so readers can easily find context. The added articles appear at the bottom of the article on the Knowledge base site. > [!NOTE] > ** NOTE > > - Only published articles can be used as related articles. > - The related articles appear only in the Knowledge base site. > - The related articles will not appear in the Knowledge base widget. --- ## Adding Related articles To add related articles, from the Knowledge base portal: 1. Navigate to **Documentation** (**) in the left navigation bar. 2. Select any published or unpublished article. 3. Click the **More**(**) icon on the top right and click **Related articles**. 4. In the search bar enter the keyword you wish to search and the results will be displayed. 5. Click on the cross **(x)** icon to the right of the search bar to remove the search keyword. 6. Click on the add **(+)** icon to the right of the article you wish to add to the related article list. 7. All the added articles will be listed under the title **Added articles**. 8. Click the cross **(x)** icon to remove the article from the added list. 9. Once done, click **Save**. ### Adding via Publish checklist You can also add related articles directly from the Publish checklist popup when publishing an article: 1. Click **Publish** on any article. The **Publish confirmation** prompt will appear. 2. Expand the **Configure article settings**section. 3. Scroll down to view the Related articles. 4. Click **Yes** to save and publish the changes. --- ### Eddy AI recommender 1. Click **Ask Eddy**to get recommendations from the Eddy AI on adding related articles > [!NOTE] > ** NOTE > > To use the AI related article recommender, your article must have a word count of at least 50 words. 2. The suggested articles will be displayed under the title **Suggested articles from Eddy AI**. - If an article has been replicated (for example, the original article is A and it's replicated versions are A1, A2, A3), and you're viewing one of the replicated versions, the other versions with the similar content will not be suggested in the **Related Articles**section. - When you're viewing a different article that is related to A, only one version from the set (A, A1, A2, A3) will be suggested. The original article will be shown only if you have access to it. 3. Click on the add **(+)**icon to the right of the article you wish to add to the related article list. 4. The article will be added to the list of **Added articles**. ![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Related articles.gif) > [!NOTE] > ** NOTE > > **AI related article recommender** > > After purchasing the Eddy AI add-on, click the **Ask Eddy AI** button below the search bar in the Related Articles tab to use the [AI-powered related article recommender](/help/docs/ai-related-articles-recommender). --- ### Dual linking If the **Dual linking** checkbox inside the Related articles panel is checked, the current article is also referenced as "Related" in each of the added articles. This means the relationship is bidirectional — both articles will show each other in their respective Related articles sections on the Knowledge base site. --- ### Auto relate Turn on the **Auto relate this article to all related articles** toggle on the **Article settings** panel to automatically link the active article to other related articles. When enabled, this article will appear in the Related articles section of every article it is linked to — without needing to manually add it from each of those articles. ![Settings menu for related articles with auto-relate toggle and article suggestions.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/auto relate.png) --- ### FAQ #### If a reader doesn't have access to an article, will it appear under the Related articles section in the Knowledge base site? No, if a reader lacks access to a specific article, the link to that article will not appear in the **Related articles** section of any other articles in the Knowledge base site. Only articles accessible to the reader will be displayed in this section. #### Why are related articles appearing on the article page, though no related articles are configured manually? This can happen because the **Dynamic Related Article Recommendation** (AI setting) is enabled, which auto-populates related articles regardless of manual configuration. To resolve this: 1. Navigate to **Settings** (**) > **AI settings** in the left navigation bar in the **Knowledge base portal**. 2. In the left navigation pane, navigate to **Eddy AI settings**. 3. Expand the **AI search suite** accordion and turn off the **Dynamic related article recommendation** toggle. Once the **Dynamic related article recommendation** is turned off, related articles will not appear unless you manually add them. The public-facing website where end-users can access articles and find answers to their questions. The platform where project members manage and create content for the knowledge base. It allows users to create categories, articles, and templates; manage files, team accounts, and readers; and configure site settings such as branding, domain, and security. ## Related - [AI related articles recommender](/ai-related-articles-recommender.md) - [Attachments](/attachments.md)