--- title: "Adding RSS feeds" slug: "rss-feeds" description: "Add RSS feeds to your Knowledge base, so your readers can be notified every time you publish a new article or update existing ones." tags: ["Knowledge base design"] updated: 2026-03-25T11:38:08Z published: 2026-03-25T11:38:08Z --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.document360.com/llms.txt > Use this file to discover all available pages before exploring further. # Adding RSS feeds **RSS** stands for **Really Simple Syndication**. It is an XML-based format that automatically updates with new information. **RSS Feed****s** provide a seamless way to keep your readers informed about the latest updates in your Knowledge base. By integrating **RSS Feed** options into your Knowledge base header or footer, you empower your audience to subscribe and stay updated with new and modified articles effortlessly. Imagine a software company managing extensive documentation for their product updates. By enabling **RSS Feed****s**, customers can stay informed about every new release or bug fix without manually checking the Knowledge base. This ensures readers remain engaged and well-informed. --- ## Watch: How to add RSS feed option in the Knowledge base site [Embedded content](https://www.floik.com/embed/6c8153d2-2726-4c62-b723-2bd209ff8c39/63a993e0-2b0f-4502-9864-fb5de526530a-flo.html) --- ## Adding an **RSS Feed** option in the Knowledge base site ### Header - Primary navigation To add an **RSS Feed** in the Header - Primary navigation: 1. Navigate to **Settings** (**) in the left navigation bar****in the Knowledge base portal. 2. In the left navigation pane, navigate to **Knowledge base site** > **Customize site**. 3. Click **Customize site** to access the design configurations. 4. From the left dropdown, select **Site header & footer**. 5. Expand **Header**,****then select **Primary navigation**. The **Primary navigation******panel will appear. 6. Click **Add new item** to add a navigation menu to the left or right of the site header. 7. In the **Select type******dropdown,****select **RSS Feed**. 8. In the **Title** field, enter the desired title. 9. Select the **Open link in new tab** checkbox to open the **RSS Feed** in a new tab. 10. Once done, click **Add**. 11. Click **Save******to save your changes without applying them immediately. 12. Click **Preview** to see how your changes will appear on the knowledge base site. 13. Click **Publish******to make your recent changes visible to readers. 14. Click the **More** (**) icon and select **Reset to published version** to discard all saved and unsaved customizations and revert to the last published version. > [!NOTE] > ** NOTE > > - For more information, read the article on [Header - primary navigation](/help/docs/header-primary-navigation). > - The **Reset to published version** feature is available only for new Knowledge base site 2.0 projects created after March 29, 2025. ![Adding a new item to the primary navigation with RSS Feed option highlighted.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Screenshot-Add_rss_feed.png) --- ### Header - Secondary navigation To add an **RSS Feed** in the Header - Secondary navigation: 1. Navigate to **Settings** (**) in the left navigation bar****in the Knowledge base portal. 2. In the left navigation pane, navigate to **Knowledge base site** > **Customize site**. 3. Click **Customize site** to access the design configurations. 4. From the left dropdown, select **Site header & footer**. 5. Expand **Header**,****then select **Secondary navigation**. The **Secondary navigation******panel will appear. 6. Click **Add new item**. 7. In the **Select type** dropdown, select **Single level****.** 8. In the **Title** field, enter the title as **RSS Feed**. 9. In the **Link** field, paste the **RSS Feed** XML page URL. 10. Select the **Open link in new tab** checkbox to open the **RSS Feed** in a new tab. 11. Once done, click **Add**. 12. Click **Save******to save your changes without applying them immediately. 13. Click **Preview** to see how your changes will appear on the knowledge base site. 14. Click **Publish******to make your recent changes visible to readers. 15. Click the **More** (**) icon and select **Reset to published version** to discard all saved and unsaved customizations and revert to the last published version. > [!NOTE] > ** NOTE > > For more information, read the article on [Header - secondary navigation](/help/docs/header-secondary-navigation). --- ### Footer navigation section To add an **RSS Feed** in the Footer navigation: 1. Navigate to **Settings** (**) in the left navigation bar****in the Knowledge base portal. 2. In the left navigation pane, navigate to **Knowledge base site** > **Customize site**. 3. Click **Customize site** to access the design configurations. 4. From the left dropdown, select **Site header & footer**. 5. Select **Footer**. **Basic footer** 6. Click **Add new link**. 7. Enter the title as **RSS Feed** and paste the **RSS Feed** XML page URL. 8. Select the **Open link in new tab** checkbox to open the link in a new tab. **Custom footer** 9. Paste the **RSS Feed** XML page URL in the desired location in the HTML code. 10. Click **Save******to save your changes without applying them immediately. 11. Click **Preview** to see how your changes will appear on the knowledge base site. 12. Click **Publish******to make your recent changes visible to readers. 13. Click the **More** (**) icon and select **Reset to published version** to discard all saved and unsaved customizations and revert to the last published version. > [!NOTE] > ** NOTE > > For more information, read the articles on [Footer](/help/docs/footer-navigation) and [Custom footer](/help/docs/custom-footer). --- ### **Using****RSS Feed****s** **RSS Feed****s** allow your readers to stay up-to-date with your Knowledge base through various tools, such as browser extensions, mobile apps, web apps, or desktop applications. > [!NOTE] > ** NOTE > > Popular applications and extensions for **RSS Feed** management: > > - **RSS Feed** Reader Chrome Extension by Feeder.co > - Feedly > - Feeder > - NewsBlur > - Inoreader > - Feedreader Online > > *Disclaimer: Some of these tools offer free services, while others may charge a fee depending on usage. Please review pricing details and user reviews before committing to any service. Document360 does not endorse these third-party tools.* #### **Subscribing or adding Knowledge base Feeds to an RSS Reader** 1. **Accessing the Feed** - The reader clicks the **RSS Feed****s** option (with your custom-added text) in your Knowledge base header. - A new browser tab will appear displaying the XML file. 2. **Using a browser extension** - If the reader has an **RSS Feed** browser extension installed, it may automatically detect the XML file and prompt a **Subscribe** option. 3. **Using an RSS application** - Readers need to copy the URL of the XML file and paste it into their preferred **RSS Feed** reader application. > [!NOTE] > ** NOTE > > **RSS Feed** allow your readers to stay up-to-date with your Knowledge base through various tools, such as browser extensions, mobile apps, web apps, or desktop applications. --- ## Removing an **RSS Feed** from the Knowledge base site To remove an **RSS Feed**: 1. Navigate to **Settings** (**) in the left navigation bar****in the Knowledge base portal. 2. In the left navigation pane, navigate to **Knowledge base site** > **Customize site**. 3. Click **Customize site** to access the design configurations. 4. From the left dropdown, select **Site header & footer**. 5. Navigate to the desired location such as Header - primary, Header - secondary, and footer navigation. 6. Hover over the **RSS Feed** item and click ******Delete**(**). 7. Click **Save******to save your changes without applying them immediately. 8. Click **Preview** to see how your changes will appear on the knowledge base site. 9. Click **Publish******to make your recent changes visible to readers. 10. Click the **More** (**) icon and select **Reset to published version** to discard all saved and unsaved customizations and revert to the last published version. > [!NOTE] > ** NOTE > > Even after removing the **RSS Feed** option from your Knowledge base site, readers who previously subscribed will continue to receive updates. ![User interface showing secondary navigation with options for RSS Feeds and adding items.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1767830765918.png) --- ### FAQ #### Why does clicking the RSS feed lead to a 404 page, and how can I access the RSS feed? RSS feeds only work for **public projects** in Document360. If your project is set to private or has mixed access (a combination of public and private content), the RSS feed will display a 404 error page. To access the RSS feed, ensure that your project is publicly accessible. #### Will my RSS Feed URL change after migrating from KB Site 1.0 to KB Site 2.0? No. The RSS Feed URL remains the same after migrating from KB Site 1.0 to KB Site 2.0. Readers who have already subscribed to your RSS feed will continue to receive updates without any interruption, and no changes to your feed configuration are required.