---
title: "Setting up a Multilingual, localized Knowledge base and website"
slug: "setting-up-a-multi-lingual-knowledge-base"
description: "Easily set up knowledge bases in different languages to match your global customer preference. Not just Translate, but complete localization."
tags: ["Localization", "Translation status", "Getting started"]
updated: 2026-04-25T09:30:16Z
published: 2026-04-25T09:30:16Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up a Multi-lingual knowledge base

In Document360, you can add multiple languages to a single project version or create a language-specific Knowledge base.

## Available languages

Document360 supports a variety of languages for localization using the Document360 Translate with Eddy AI. The languages supported by Document360 are:

****Supported languages****

1. Afrikaans
2. Arabic
3. Arabic - Egypt
4. Bulgarian
5. Cantonese
6. Chinese
7. Chinese (Simplified, People's Republic of China)
8. Chinese (Traditional, Taiwan)
9. Chinese (Traditional)
10. Croatian
11. Czech
12. Danish
13. Dutch
14. Dutch (Belgium)
15. English
16. English (Australia)
17. English (UK)
18. English (US)
19. Estonian
20. Fijian
21. Filipino
22. Finnish
23. French
24. French (Canada)
25. Georgian
26. German
27. Greek
28. Greek (Greece)
29. He - עִבְרִית
30. Hungarian
31. Icelandic
32. Indonesian
33. Italian
34. Ja - 日本語
35. Korean
36. Kurdish
37. Latvian
38. Lithuanian
39. Malagasy
40. Mongolian
41. Norwegian
42. Persian
43. Polish
44. Portuguese
45. Portuguese (Brazil)
46. Punjabi
47. Romanian
48. Slovakian
49. Slovenian
50. Spanish
51. Spanish (Mexico)
52. Swedish
53. Thai
54. Türkçe
55. Ukrainian
56. Vietnamese
57. Русский

## Adding multiple languages to a single version

- Navigate to **Settings** (**) in the left navigation bar****in the Knowledge base portal.
- In the left navigation pane, navigate to ****Knowledge base portal****> **Workspace & localization**.
- In the **Localization & Workspaces** tab, you can find the list of versions available in the project.
- There are **two** ways to add a new language to the project version.

### Method 1

1. Click **Edit** (🖉) on the right, and the **Edit workspace** panel appears.
2. Click the **New language** dropdown, and a list of languages appears.
3. Enter the desired language or keyword in the **Search languages** field, and the result is populated.
4. Select the checkbox for the desired language(s) and click **Apply**.
5. Once done, click **Update** at the bottom of the panel.

For more settings related to a language, you can also use More options (•••) adjacent to the language name.

- **Set as default**: Select this option to set the corresponding language as the default language for your knowledge base site.
- **Edit display name**: Use this option to update the display name for your workspace. The updated name will be shown on the knowledge base site when the corresponding language is selected. You can set a custom display name for your workspace in each of the available languages.
- **Right to left**: Most languages are written from left to right. However, there are a handful of languages written in the opposite direction. By enabling this, article content in the HTML editor and reader view (Knowledge base site) would start on the right and end on the left.

> [!NOTE]
> ** NOTE
> 
> Languages such as Chinese, Japanese, and Korean follow their respective native text layout conventions and render correctly in the knowledge base site where applicable.
- **Hide**: Hides the language from the knowledge base. Hidden languages are indicated by strikethrough in the Knowledge base portal for reference.
- **Delete**: Delete the language from the selected list.

> [!NOTE]
> ** NOTE
> 
> You cannot hide or delete a default language.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/workspace%20and%20localization%20edit.gif)

### Method 2

1. Click **Add new language**(**) adjacent to the **Edit** (🖉) icon.
2. Select the check box for the desired language(s) and click **Add.**
3. Enter the desired language or keyword in the **Filter languages** field, and the result is populated.
4. All the categories and articles from your default language are available in the new language(s). However, these articles and categories must be manually translated using Translate with Eddy AI (HTML editor only) or with extensions like **Crowdin**.

![Document360 interface showing workspace localization options and language selection features.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Workspace%20&%20localixation%20method%202.png)

> [!NOTE]
> ** NOTE
> 
> While selecting a language for your workspace, all languages other than English will be displayed in their native script.

---

### FAQ

#### Why does content from some published articles in the default language not appear in the editor for the same article in the secondary language?

When a new article is created and content is added in the default language, the article will appear in the secondary language, but the content will not be automatically carried over. To translate the content, use the **All articles**section to bulk translate the articles from the default language to the secondary language.

An online library where users can find information about a product, service, department, or topic. It helps users self-serve by providing answers and guidance.

The public-facing website where end-users can access articles and find answers to their questions.

## Related

- [Multilingual Knowledge base](/getting-started-with-multi-lingual-knowledge-base.md)