---
title: "Status indicator for your Knowledge base articles"
slug: "status-indicator"
description: "Quickly update the status indicator tags that appear next to the article on KB site. Reader can get an idea whether the article is new or updated by just looking at the label. "
tags: ["Status indicator", "Article settings"]
updated: 2026-01-29T10:42:13Z
published: 2026-01-31T09:30:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Status indicator

The **Status indicator**is visible in the Knowledge base site near the article title. There are three possible indicators: **New**, **Updated**, and **Custom**.

---

## Automatic status indicator update

If the **Automatically set article status** toggle is enabled, the status indicator automatically updates every time an article or category is published. To turn on this functionality,

1. Navigate to **Settings** (**) in the left navigation bar in the Knowledge base portal.
2. In the left navigation pane, navigate to **Knowledge base site******> **A****rticle settings & SEO**.

By default, the **Article settings** tab will be selected.
3. In the **Category manager** accordion, turn on the **Automatically set article status** toggle.
4. In the **Show article status for**field, enter the number of days the status should appear.

> [!NOTE]
> ** NOTE
> 
> For more information, read the article on [**Category manager**](/help/docs/knowledge-base-category-manager).

![Settings for article status and category management in a knowledge base interface.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/set%20article.png)

---

## Manually updating the status indicator for an article

To manually update the status indicator for an article:

1. Navigate to your desired article (published or unpublished) in the Knowledge base portal.
2. Click the **More**(**) icon in the article header and select **More article options**.
3. In the **Article settings** panel, select the **Status indicator** tab.
4. Choose the desired status from the dropdown.
5. In the **Show status for**field,****enter the number of days the status should persist in the Knowledge base site.
6. Click **Save**.

![Settings for article creation, including status indicator and title suggestion options.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/article%20settings.png)

### Setting a custom status indicator

To customize the status indicator text:

1. Navigate to **Settings** (**) in the left navigation bar in the Knowledge base portal.
2. In the left navigation pane, navigate to Knowledge base portal > **Workspace & Localization** > **Localization variables****.**
3. Scroll down and expand the **Category manager**accordion and edit the **Custom** field to modify the status indicator text. The custom status name can be up to 20 characters long.
4. Click **Save**.

![Settings interface showing localization variables and category management options for multiple languages.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/workspace.png)

To set the custom status indicator color:

1. Navigate to **Settings** (**) in the left navigation bar in the Knowledge base portal.
2. In the left navigation pane, navigate to **Knowledge base site******> **A****rticle settings & SEO**.
3. By default, the **Article settings** tab will be selected.
4. In the **Category manager**accordion, choose the desired color for the **Custom status indicator.**
5. Click the ** icon to save the changes.
6. Hover over the **Background color**(**) icon to preview the custom status indicator.

![Settings for article management, including category manager and custom status indicators.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/custom%20status.png)

> [!NOTE]
> ** NOTE
> 
> For more information on custom status indicator, read the article on [**Category manager**](/help/docs/knowledge-base-category-manager).

---

## Knowledge base site view

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/4_Screenshot-Status_Indicator_KB_site_View.png)

- **New** (**): Appears when an article is published for the first time.
- **Updated**(**): Appears when an article is edited and republished.
- **Custom**: Can be set manually by the team.

---

### FAQ

#### What happens if different durations are set for the status indicator at the article level and the Knowledge Base level?

The setting at the Knowledge Base level (**Show article status for** in**Article Settings & SEO**) will take precedence over the article-level setting (**Show status for**in **Article settings**). This means the status will remain visible on the Knowledge base site for the number of days specified at the overall site level, even if a different duration is set at the article level.

The public-facing website where end-users can access articles and find answers to their questions.

The platform where project members manage and create content for the knowledge base. It allows users to create categories, articles, and templates; manage files, team accounts, and readers; and configure site settings such as branding, domain, and security.

## Related

- [Article status](/article-status.md)