---
title: "Add new use group"
slug: "team-account-groups-overview-page"
description: "Team account groups in Document360 allows you to efficiently manage your team's roles and access levels within the knowledge base portal."
tags: ["Team account groups", "Security Groups"]
updated: 2026-05-19T11:08:22Z
published: 2026-05-19T11:08:22Z
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add new use group

By organizing your users into groups, you can streamline user management and ensure that everyone has the appropriate permissions to perform their tasks. User groups in Document360 allow you to efficiently manage your user's roles and access levels within the knowledge base portal.

---

## Creating a new User group

To create a new User group in your project,

1. Navigate to **Settings** (**) > ****Users & permissions****in the left navigation bar****in the Knowledge base portal.
2. In the left navigation pane, navigate to **Users & groups**.

By default, the **User** tab will be selected.
3. Navigate to the **User groups** tab.

A list of existing User groups will appear if any have already been created.

![User groups management interface displaying roles, permissions, and user details for organization.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/User%20groups.png)
4. Click **New user group**.

The **Create user group** panel appears with the **Basic details**page.
5. Enter your desired group name and description in the **Name**and **Description**field.

> [!NOTE]
> ** NOTE
> 
> The **Description**field can hold up to 150 characters.

1. Select the desired project role for the group in the **Project role**.
2. Choose the content role for the group and choose the level of content access for the associating user.
3. If needed, click **Add another content role** to create an additional content role.
4. Click **Next**.

![Form for creating a user group with fields for name, description, and roles.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Create%20user%20group%20-%20step%201.png)
5. In the **Associate user**step, add the desired User accounts to associate with the groups.
6. Click **Create user group**.

![User group creation interface showing added users and their email addresses.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Create%20user%20group%20-%20step%202.png)

> [!NOTE]
> ** NOTE
> 
> By default, users in user groups are organized alphabetically based on their email IDs.

1. Click on the desired user group to view the details.
2. Click **Export CSV** on the top right to download the list of users in a reader group in Excel/CSV format.

![User group details for Product Alpha, including associated users and roles.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Edit%20user%20group.png)