---
title: "Team account idle timeout"
slug: "team-account-idle-timeout"
description: "Enhance security with Document360's idle SSO team account logout feature, preventing unauthorized access and ensuring confidentiality in your projects."
updated: 2025-12-25T17:27:39Z
published: 2026-01-31T09:30:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sign out idle SSO team account

The **Sign out idle SSO user** feature enhances security in Document360 projects by automatically signing out Single Sign-On (SSO) users that are idle.

A user is considered idle when no actions are performed within the Knowledge base portal for a predefined duration. This proactive setting helps prevent unauthorized access and safeguards sensitive information.

> [!NOTE]
> ** NOTE
> 
> This setting applies only to SAML and OpenID configurations.

### Key benefits

- **Enhanced security:** Automatically sign out idle SSO users to reduce the risk of unauthorized access.
- **Effortless management:** Define idle timeout durations that suit your project’s needs for improved account control.

---

## Enabling the 'Sign out idle SSO user' toggle

You can enable the **Sign out idle SSO user** option on the SSO settings page.

1. Navigate to **Settings** (**) in the left navigation bar****in the Knowledge base portal.
2. In the left navigation pane, go to **Users & permissions** > **SSO Configuration**.
3. Hover over an existing SSO configuration and click the **Edit** (******) icon.
4. In the configuration panel, go to the **More settings** tab.
5. Turn on the **Sign out idle SSO user** toggle.
6. In the **Timeout duration** field, enter the desired idle timeout in **hours:minutes** format.
7. After making changes, click **Save**.

> [!NOTE]
> ** NOTE
> 
> This setting applies only to SSO users. It does not affect regular Document360 users.

![SSO configuration settings with highlighted options for signing out idle users and timeout duration.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Screenshot-SSO_configuration_idle_user_signout.png)

---

### FAQ

#### What happens if a user is logged out due to inactivity?

Idle SSO users will be required to log in again to access the Knowledge base portal.

#### Is there a default idle timeout duration?

Yes, the default duration is 2 hours, but it can be adjusted to suit your project's requirements.