--- title: "Team auditing" slug: "team-auditing" description: "Track team actions in Document360 with the auditing feature, ensuring accountability and compliance while monitoring key project events efficiently." updated: 2026-04-07T07:18:58Z published: 2026-04-07T07:22:35Z --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.document360.com/llms.txt > Use this file to discover all available pages before exploring further. # Team auditing The **Team auditing**feature allows you to track the actions performed by your users within your Document360 project. For example, you can monitor when a team member adds a new article, updates an existing one, or changes settings in the knowledge base portal. This feature helps ensure accountability, as it logs who performed each action and when, making it easy to trace specific activities, such as restoring an article that was mistakenly deleted or reviewing changes made during a product release. The **Audit configuration** feature allows you to selectively monitor key actions across your project, helping you stay informed without tracking unnecessary data. This feature is especially useful in projects that require oversight of sensitive information or strict compliance. For example, a project manager wants to monitor when new articles are published or existing articles are updated, so they turn on the audit configuration for **Documentation editor** events only. > [!NOTE] > **** NOTE** > > Only the **Owner**, **Admin**, and users with a **custom role** who have access to team auditing can view and update the team auditing feature. --- ## Accessing team auditing 1. Navigate to **Settings** (**) > ****Knowledge base portal**** in the left navigation bar****in the Knowledge base portal. 2. In the left navigation pane, navigate to **Team auditing**. The activity data for all users, including the event, who performed it, the date and time, and the language will appear. > [!NOTE] > ** NOTE > > Only 20 audit records are displayed at one instance. Scroll and click **Load more**to view the next set of 20 entries. 1. Use the filters to narrow down the data: 1. **Events:** View actions performed in specific areas of the project. 2. **Audit date:** View actions from time period such as 1 year, 3 months, 30 days, 7 days, or set a custom date range. 3. **Activity by user:** View actions performed by specific users. 2. Click **Refresh** at the top to get the latest updates. 3. Click **Export CSV** to download the report to your local device. > [!NOTE] > ** NOTE > > You can use Microsoft Excel, OpenOffice Calc, Google Docs, or other CSV tools to open the exported CSV file. ![Team auditing section showing recent activities and filters for workspace updates.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Team%20auditing.jpg) --- ## Setting up the audit configuration To set up your audit configuration and tailor what you want to monitor: 1. Navigate to **Settings** (**) > ****Knowledge base portal**** in the left navigation bar****in the Knowledge base portal. 2. In the left navigation pane, navigate to **Team auditing**. 3. Go to the **Audit configuration** tab. 4. Turn on the **All events** toggle to monitor all project-related events. 5. If you want to monitor only specific modules or events, turn on the toggle for the desired event category from the following modules: ****a. Documentation editor**** Tracks events related to documentation editor, such as: 1. Article visibility changed 2. Article settings updated 3. Article slug updated 4. Article title updated 5. Article published 6. Article created 7. Article renamed 8. Article deleted 9. Article forked 10. Article version deleted 11. Bulk delete article versions 12. Updated translation status 13. Articles reordered 14. Article contributors updated 15. Article workflow status updated 16. Article workflow due date updated 17. Article workflow assignee updated 18. Category created 19. Category type updated 20. Category settings updated 21. Category slug changed 22. Category contributors updated 23. Category deleted 24. Category renamed 25. Categories reordered 26. Category published 27. Category forked 28. Category version deleted 29. Bulk delete category versions 30. Category workflow status updated 31. Category workflow due date updated 32. Category workflow assignee updated 33. Category visibility changed 34. Article review reminder status updated 35. Article pushed to crowdin 36. Categories/Articles restored 37. Categories/Articles permanently deleted 38. Recycle bin emptied 39. Shared article created 40. Share link generated 41. Share link deleted 42. Clone article created 43. Removed reference article 44. Added glossary 45. Updated glossary 46. Deleted glossary 47. Imported glossary 48. Multiple shared article created 49. Article publish later canceled 50. Article scheduled for publish ****b. Drive**** Track events related to Drive actions, such as: 1. Folder added 2. Folder renamed 3. Folder deleted 4. File(s) added 5. File updated 6. File(s) deleted ****c. Knowledge base portal settings**** Tracks portal-specific activities, such as: 1. Workspace updated 2. Workspace deleted 3. Workspace created 4. Workspace display order changed 5. Plan tier changed 6. Payment details updated 7. Project general settings updated 8. Backup created 9. Backup restored 10. Notification channel deleted 11. Notification channel created 12. Notification channel updated 13. Addons purchased 14. Subscription created 15. API token added 16. API token deleted 17. Extension token generated 18. Extension token deleted 19. Crowdin token added 20. Crowdin token deleted 21. Email domain deleted 22. Email domain added 23. Email address added 24. Email user name added 25. Email address updated 26. Email user name updated 27. Display workspaces as menu 28. Subscription cancellation initiated ****d. Knowledge base site settings**** Covers site-specific activities, such as: 1. Site design settings updated 2. Custom JavaScript updated 3. Custom CSS updated 4. Article settings updated 5. Project sub-domain updated 6. Integration created 7. Integration deleted 8. Integration updated 9. Home page builder restored 10. Home page builder settings updated 11. Robots.txt updated 12. Site domain updated 13. Cookie consent enabled 14. Cookie consent disabled 15. Cookie consent updated 16. Smart bar added 17. Smart bar updated 18. Smart bar enabled 19. Smart bar disabled 20. Smart bar deleted 21. Read receipt rule created 22. Read receipt rule updated 23. Read receipt rule deleted 24. Ticket deflector deleted 25. Ticket deflector added 26. Ticket deflector updated 27. Ticket deflector helpdesk added 28. Ticket deflector helpdesk updated 29. Ticket deflector helpdesk deleted 30. Article redirection rule added 31. Article redirect rule updated 32. Article redirection rule(s) deleted 33. Redirect rule(s) exported to CSV 34. Redirect rules import requested 35. Meta description generated 36. Meta details updated 37. Knowledge base builder updated 38. Knowledge base builder published 39. KB site 2.0 published 40. KB site 2.0 preview created ****e. Knowledge base widget settings**** Tracks widget-related actions, such as: 1. Knowledge base widget settings updated 2. URL mapping created 3. URL mapping updated 4. URL mapping deleted 5. Knowledge base widget settings deleted 6. Knowledge base widget settings created ****f. Users & security settings**** Includes user management activities, such as: 1. Site visibility changed 2. Role added 3. Role updated 4. Role deleted 5. Security group added 6. Security group updated 7. Security group deleted 8. Content access added 9. Reader access added 10. Content access updated 11. Reader access updated 12. Content access removed 13. Reader access removed 14. user added 15. user updated 16. user deleted 17. IP restrictions updated 18. IP restriction added 19. IP restriction deleted 20. Self sign up settings updated 21. Import readers requested 22. Import user requested 23. Export user(s) to CSV 24. Export reader(s) to CSV 25. SSO configuration added 26. SSO configuration updated 27. SSO configuration deleted 28. SSO users invited 29. JWT created 30. JWT regenerated 31. JWT saved 32. JWT updated 33. JWT deleted 34. Inheritance settings updated 35. Reader account updated 36. Reader account created 37. Reader account deleted 38. Convert to reader 39. Convert to SSO user 40. Convert to SSO reader 41. Convert to user ****g. Tools settings**** Tracks actions such as: 1. Project exported 2. Project imported 3. External project import requested 4. Export PDF requested 5. Export pdf content template added 6. Export pdf content template updated 7. Export pdf content template deleted 8. Export pdf design template added 9. Export pdf design template deleted 10. Export pdf design template updated 11. Article review reminder created 12. Article review reminder updated 13. Article review reminder deleted 14. Content reuse variable added 15. Content reuse variable updated 16. Content reuse variable deleted 17. Content reuse snippet Added 18. Content reuse snippet updated 19. Content reuse snippet deleted 20. Article template added 21. Article template updated 22. Article template deleted 23. Tag Added 24. Tag Updated 25. Tag Deleted 26. Article imported 27. Workflow status added 28. Workflow status updated 29. Workflow status deleted 30. Workflow status reordered 31. Find and replace 32. Added glossary term suggestion 33. Content reuse glossary suggested 34. Updated glossary term suggestion 35. Export pdf password removed ![Settings for team auditing, including options for AI and documentation configurations.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Audit%20configuration.jpg) --- ### FAQ ****What is team auditing in the knowledge base portal?**** Team auditing allows you to track the actions performed by your users within your Document360 project, such as adding or updating articles and changing settings. ****How do I export a specific user's auditing records?**** To export the audit data for a specific user, follow these steps: 1. Navigate to **Settings** (**) > ****Knowledge base portal**** in the left navigation bar****in the Knowledge base portal. 2. In the left navigation pane, navigate to **Team auditing**. 3. In the **Activity by user** dropdown, select the desired user and click **Apply**. 4. In the **Event** dropdown, choose the required events and click **Apply**. 5. In the **Audit date** dropdown, choose the date range. The audit data for the selected user will be listed. 6. Click **Export CSV** to download the data as a CSV file. ****How frequently is the audit data updated?**** Audit data is updated in real-time. You can click the Refresh button to ensure you are viewing the latest activities. ****Can I view actions performed by specific users?**** Yes, you can filter the audit data to view actions performed by specific users. ****Can I track when a category is cloned in Team auditing?**** No. When you clone a category, the action is not logged in Team Auditing, neither the category clone nor the articles cloned within it appear as audit events. To work around this, filter Team Auditing by the Clone article created event and look for one of the articles that was inside the cloned category. This gives you an indirect indication that the category was cloned. ****How do I find out who moved a category and when?**** To track who moved a category, 1. Navigate to **Settings** > **Knowledge base portal** > **Team auditing**. 2. Filter the Events by **Categories reordered** and click **Apply**. The audit log will show who performed the action and when. > [!NOTE] > ******NOTE > > The category name is captured in the audit log only if the category was moved using the drag and drop option. If it was moved using the Move option, the category name will not appear in the log. ****Can I restrict access to team auditing data for certain team members?**** Yes, access to team auditing can be restricted based on user roles and permissions within the Document360 project. ****Can I recover deleted articles or content through team auditing?**** Team auditing only tracks actions taken, it does not provide recovery options. To recover deleted content, refer to the Document360 [backup and restore](/help/docs/backup-restore) or [version history](/help/docs/revision-history) features. ****Can I monitor specific events instead of all project-related events?**** Yes, turn on the toggle for specific event categories to monitor only those events. ****Can I track changes made to the knowledge base site settings?**** Yes, you can monitor site-specific activities like custom CSS updates, enabling cookie consent, etc. ****Is it possible to track actions related to Drive activities?**** Yes, you can monitor Drive-related activities such as folder additions, deletions, and file updates. ****Why is the article creation event missing or showing the old name in Team auditing after a Word import?**** If the article name is manually updated during the Word import process, this change will not be captured in the Team auditing, and the original name of the Word file will be reflected. To ensure the correct article name is reflected in auditing logs, avoid renaming the article during the import process. Instead, rename it after the import is complete. If the issue persists after following these steps, please contact the Document360 support team for further assistance: [Contact Document360 Support](https://document360.com/support/)