---
title: "Troubleshooting Interactive demo"
slug: "troubleshooting-interactive-demo"
updated: 2026-08-16T06:49:28Z
published: 2026-08-16T06:49:28Z
canonical: "docs.document360.com/troubleshooting-interactive-demo"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting Interactive demo

---

### FAQ

#### Why does the interactive demo capture window close immediately after clicking 'Start Capturing'? ![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image(141).png)

This can occur if the target application has screen capture restrictions or security protections enabled at the OS or application level. This is the same restriction that affects Step by step guide recording, see [Troubleshooting step by step guides for the full explanation and resolution steps](/help/docs/troubleshooting-advanced-content-creation-tools).