---
title: "Integrating Typeform with Document360 using Make"
slug: "typeform-and-document360-integration"
description: "Integrate Typeform with your knowledge base to track the responses. With Make, you can facilitate the content flow between these platforms easily."
tags: ["Extensions", "Typeform", "Make"]
updated: 2025-12-27T11:55:38Z
published: 2026-01-31T17:30:01Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrating Typeform with Document360 using Make

**Typeform** is a versatile platform for creating interactive forms, surveys, and quizzes. It offers an intuitive interface and engaging design to help businesses collect user feedback, conduct surveys, and gather data in a conversational format. **Typeform** is commonly used to gather questions from customers or prospects through engaging forms and surveys.

## Integrating **Typeform** with **Document360**

To integrate **Typeform** with Document360,

1. Ensure that you have logged into your [Make account](https://www.make.com/).
2. Click **Sign in** at the top to log in to your **Make** account.

The **Make** dashboard will appear.

![1_Screenshot-Make_signin_page](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1733737804012.png)

### Step 1: Create a new scenario

1. Click **Create a new scenario** at the top right.
2. Click the add (**+**) icon, and a list of available applications appears.
3. In the Search field, type in the app name, **Typeform**.
4. Select **Typeform** and choose the desired task you wish to map with **Typeform**.

For example, select **Watch Responses** to get triggers when a new response is submitted.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/1_ScreenGif-Typeform_Make.gif)

### Step 2: Connecting **Typeform**

Connect your **Typeform** account with the new scenario in the **Typeform** module.

![2_Screenshot-Typeform_watch_new_response](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1733740477517.png)

1. Click **Create a connection** and enter the **Connection name**.
2. Click **Save**.
3. Allow **Typeform** to access your **Make** account by clicking **Accept**.

Your **Typeform** account will be connected to **Make**.
4. In the **Limit** field, enter the maximum number of responses that **Make** will return during one execution cycle.
5. Click the **Form ID** dropdown and select the form you want to watch the responses.
6. If you want the data only when specific fields are filled, add the desired fields with the **Add item** in the **Fields** section.
7. In the **Completed** section:
  - Select the **Yes** option to watch only forms that are submitted.
  - Select the **No** option to watch only forms that are not submitted.
  - Select the **Empty** option to watch only forms with empty responses.
8. In the **Query** field, enter the text string to watch only responses that contain the entered text.
9. Click **OK**.
10. In the **Choose where to start** popup, select the date/time from when you want to start watching new responses.
11. Click **OK**.

### Step 3: Connecting Document360

Once you have connected **Typeform** with **Make**, the next step is to link your **Document360** account.

![3_Screenshot-New_module_typeform](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/image-1733740624575.png)

1. On the **Integration****Typeform******page, click the **Add another module** (+) option.
2. In the Search field, enter **Document360**.
3. Select **Document360** and select the action you want to perform in **Document360**.

For example, you can select **Create an article** to create a draft article.
4. In the **Document360** panel, select the connection that you have already connected.

To create a new connection,

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/2_ScreenGif-Typeform_Make.gif)

To generate the API token from the **Document360** portal,
  1. Click **Create a connection** and enter the **Connection name**.
  2. Enter your API key and click **Save**.
5. Navigate to ****Connections**** (**) > **Extensions** in the left navigation bar****in the Knowledge base portal.
6. On the **Make** extension tile, click **Connect**.

![Document360 extensions page showing various integrations with highlighted 'Make' option.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Make%20integration.png)
7. Click the **Copy** (**) icon to copy the token.

![Instructions to copy a token for installing the Document360 app in Make marketplace.](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/Make%20Token%20ID.png)
8. Head back to the **Make** panel and paste the API token in the field.
9. Click the **Article Title** field and select the parameters you want as the title of your **Document360** article.

For example, you can select the Task name parameter and retrieve the task name as the title of your **Document360** article.
10. Click the **Article Content** field and select the parameters you want as the content of your **Document360** article.

For example, you can select the Assignee Name, Resource Type, and Due On parameters.
11. From the **Project Category ID** dropdown, select the category where you want the new article to be created.
12. Click **OK**.

### Step 4: Test the scenario

To test the scenario before activating and publishing,

1. Click the **Run once** button at the bottom left to test your scenario.

The test details appear at the bottom of the page.
2. To test the scenario, create a new task in the associated **Typeform** project.
3. Once you create the task, a new article will be created in the associated **Document360** category.

You can verify this with the test details at the bottom of the page. If required, you can also navigate to the **Document360** project and check the newly created article.

### Step 5: Schedule the scenario

1. To schedule your scenarios, enable the toggle at the bottom left.

Turning on this toggle will run the scenario every 15 minutes.
2. Once done, click **OK** to save.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/3_ScreenShot-Typeform_Make.png)

### Step 6: Activate the scenario

1. Click the **Exit editing** (**) icon at the top.

The integration dashboard page will appear.
2. Turn on the **ON/OFF** toggle near the **Edit**option, to activate the scenario.

![](https://cdn.document360.io/860f9f88-412e-4570-8222-d5bf2f4b7dd1/Images/Documentation/4_ScreenShot-Typeform_Make.png)

Application Programming Interface - A set of defined rules and protocols that allows one software application to communicate with and request functionality from another. APIs are the backbone of modern integrations. When Document360 connects to Slack, Intercom, or Google Analytics, it does so through their APIs. Document360 also provides its own REST API, enabling teams to programmatically manage articles, categories, and reader accounts from external systems.