---
title: "Enable or disable reader self registration"
slug: "enable-disable-self-registration"
description: "The Self registration feature on Document360 would be applicable only when the knowledge base site access is set to Private or Mixed."
tags: ["Reader Self-Registration"]
updated: 2026-10-22T07:16:19Z
published: 2026-10-22T07:16:19Z
canonical: "docs.document360.com/enable-disable-self-registration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.document360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable or disable reader self registration

Enabling reader self-registration in Document360 allows users to create their own reader accounts directly from your knowledge base site, without needing an invitation from a project team member. You can disable it at any time to stop new self-registrations.

               NOTE

              

The Readers self-registration feature is available only if your Document360 project's Reader access is set to **Private** or **Mixed**.

---

## When to enable or disable self-registration

**Enable when:**

- You want readers to create their own accounts without requiring manual invitations from your team.
- You are sharing your knowledge base URL publicly and want a frictionless onboarding path for new readers.

**Disable when:**

- You want to restrict access to only invited readers.
- You need to temporarily pause new self-registrations while reviewing your access controls.

---

## Before you begin

- Your project's reader access must be set to **Private** or **Mixed**.
- You must have the **Admin** or **Owner** portal role, or a custom role with **Manage user** permission.

---

## How to enable reader self-registration

1. Navigate to **Settings** () > **Users and security** in the left navigation bar of the knowledge base portal.
2. In the left navigation pane, navigate to **Readers & groups** > **Readers**.
3. Turn on the **Enable reader self-registration** toggle.
4. Under **Content permission**, select the default content access for self-registered readers:

| Option | What it does |
| --- | --- |
| **All content** | Readers can access all knowledge base content |
| **Map reader group(s)** | The content access permissions of the selected reader group(s) will apply |

---

## How to disable reader self-registration

1. On the **Reader self-registration** page, turn off the **Enable reader self-registration** toggle.
2. Click **Disable** in the **Disable reader self-registration** panel.

If the **Enable reader self-registration** toggle is turned off, readers cannot register themselves.

---

## Requirements

| Requirement | Detail |
| --- | --- |
| Document360 login page | Self-registration requires the Document360 login page to be active, because the **Sign up** link is available on this page. Self-registration is unavailable when **Disable default login page** is turned on. Configuring SSO alone does not affect self-registration. For details, see [Deactivating Document360 login page](/docs/disable-document360-login-page). |
| Project access type | Only available for projects with reader access set to **Private** or **Mixed**. |

---

## Best practices

- Set a default content permission before enabling self-registration so newly registered readers are automatically assigned the correct access level.
- Use **Map reader group(s)** rather than **All content** to limit what self-registered readers can see by default. You can always adjust individual reader access afterward.
- To restrict sign-ups to specific email domains, turn on self-registration first, then add domain restrictions. See [Add a domain restriction](/help/docs/add-domain-restriction).

---

## FAQ

  

**Why is self-registration not working for my project?**

    
    
      

Self-registration requires the Document360 login page to be active, because the **Sign up** link is available on this page. Self-registration is unavailable when **Disable default login page** is turned on. Configuring SSO alone does not affect self-registration.

      

If your readers sign in only through SSO, use [Auto assign reader group](/docs/auto-assign-reader-group) to give new SSO readers access to the right content when they first sign in.

    
  
  

  

**What happens if no default reader group is selected?**

    
    
      

If no default reader group is selected, self-registered readers will have unrestricted access to the entire knowledge base, without any group-specific restrictions.