Cookie consent has become an integral part of a website or application in recent years and more so after the EU's General Data Protection Regulation(GDPR).

You can easily add a cookie consent bar/pop-up in your Document360 knowledge base for your readers.

Adding a cookie consent message in your knowledge base

  1. Go to Settings → Knowledge base site → Cookie consent
  2. In the Cookie consent overview page, you can see a default cookie consent message for the Global category on Document360

Enabling cookie consent

You can find the Enable cookie consent toggle at the top. Switch on the toggle, hit the Save button, and the cookie consent is visible to your readers.

Select language

  1. The cookie consent message and style can be localized for each language in your knowledge base.
    The cookie consent message in the Global category would be visible across all the languages.

If there is no separate cookie consent added for specific languages in your project, the Global cookie consent is displayed.

Content

  1. Add your custom cookie consent message, use basic text formatting (Bold, italic, Underline), and add hyperlinks. There are no character limits for your message
  2. If you want to switch back to the default message from Document360 by clicking on the Restore default cookie message at the bottom of the content field

Design and position

  1. Select either one Banner type (Bar or Pop-up) to be displayed on your knowledge base

  2. The Banner position varies depending on the banner type selection
    Bar– Top, Bottom
    Pop-up – Top left, top center, top right, bottom left, bottom center, bottom right

  3. As the consent is needed from the site visitor, a CTA (Call to action) is important

  4. Banner CTA type can be Text, Button, or Icon. The text for the CTA can be added in the Banner CTA text field

  5. In the Banner style, you can select the color theme of the Cookie consent message
    • Light theme – The bar/pop-up background is light gray, and the text would be in black. The CTA button would be in dark gray, and the CTA text would be in white
    • Dark theme - The bar/pop-up background is a dark gray, and the text would be in white. The CTA button would be in black, and the CTA text would be in white
    • Custom theme – Choose your background for the bar/pop-up and CTA background and text color using the color picker or Hex/RGB/HSL codes

  6. Preview toggle on/off allows you to view the actual message and style of the cookie consent message

  7. Once you've added all the message, design, and position, turn on the Enable cookie consent toggle

  8. Click the Save button

If you miss hitting the Save button after the changes, you will get a warning pop-up (You have unsaved changes!). You can choose to stay or leave from there.