The documentation is more visually understandable because of the way Document360 breaks it into individual pages.
Your complete guide to Document360
Power your documentation with AI. We transform complex
guides into conversational knowledge.
EDDY AI
Less manual work & more output with Eddy AI
Create, refine, translate, and optimize your knowledge base with
AI-powered features built for modern workflows.
What you get
AI that writes, finds, fixes, and explains - all inside your docs
- Write, rewrite, expand & summarize
- Generate articles from video, audio & transcripts
- Build step by step guides and interactive demos
- Translate to multiple languages on the fly
- Smart search across the knowledge base
- Launch multiple chatbots with multiple sources
See what’s new across the platform
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WHY DOCUMENT360
Great docs are built better with the right tools
Create, manage, and scale your knowledge base with structured workflows,
powerful editing tools, and built-in governance
ADVANCED EDITORS
Advanced WYSIWYG & Markdown
Create structured, scalable docs using advanced WYSIWYG or Markdown editors with full flexibility.
EDDY AI WRITING AGENT
AI-Powered content creation
Generate, refine, and expand high-quality documentation instantly with AI built for structure.
EDDY AI VIDEO CAPTURE
Instant visual guide creation
Turn complex workflows into clear, step-by-step video guides with built-in capture and editing.
API DOCUMENTATION
API docs from spec files
Generate and publish clean, structured API docs from spec files with easy navigation and updates.
DECISION TREES
Interactive decision flows
Convert complex workflows into guided paths that help users quickly find accurate solutions.
BUILT-IN WORKFLOWS
Content review & approval flow
Manage reviews, approvals, and updates with structured workflows that streamline collaboration.
MULTIPLE WORKSPACES & LANGUAGES
Multi-workspace knowledge bases
Manage multiple knowledge bases and localized documentation experiences from a single platform.
INBUILT DRIVE STORAGE
Centralized content drive
Organize, manage, and reuse images, videos, and documents from a centralized content drive.
ANALYTICS
Content performance insights
Track article engagement, search trends, and content gaps with actionable analytics.
FEEDBACK MANAGER
Reader feedback collection
Capture article-level & AI response feedback to identify content gaps and enhance content equality.
PRIVATE HOSTING
Secure private infrastructure hosting
Private deployment with enterprise-grade security and permissions.
ROLE BASED ACCESS CONTROL
Granular user access control
Assign role-based permissions for controlled content management.
ENTERPRISE READY
SOC 2 TYPE II
GDPR
ISO 27001
Trusted by enterprise teams with strict security and compliance needs
Advanced security, governance, and access controls designed to meet enterprise compliance, protect content, and support teams at scale.
SOC 2 TYPE II
GDPR
ISO 27001
Single sign-on (SSO)
Enable secure login using SAML, OpenID Connect, & JWT with leading identity providers.
SCIM provisioning
Automate user onboarding, role updates, & access management from your identity provider.
Sandbox environment
Test workflows & changes safely in an isolated environment before going live.
Role based access control
Control content & feature access with flexible roles & granular permissions.
Private Hosting
Dedicated Azure hosting with isolated infrastructure & no shared tenants.
Security audit trail
Track user actions & system activity with detailed security audit logs.
IP restriction
Restrict knowledge base access to approved IP addresses for added security.
Priority support
Get priority support from a dedicated engineer with faster response times & SLA coverage.
99.9% guaranteed uptime
Ensure reliable access with SLA-backed uptime & AI-monitored disaster recovery.
Browse by category
Getting started
New to Document360? Start here with the essentials.
Content creation
Create rich, engaging content with smarter tools.
AI features
Write, chat, translate, and optimize faster with Eddy AI.
API Documentation
Create interactive API docs from OpenAPI files or URLs.
Content management
Organize, update, and manage content with ease.
Drive & file management
Store, organize, and reuse files from one central hub.
Collaboration & tasks
Track tasks, feedback, and priorities in one place.
Site customization
Build a branded knowledge base without writing code.
User & reader management
Control access with roles, permissions, and reader management.
Project administration & security
Control access, permissions, and security with ease.
Analytics & insights
Track performance and uncover insights that matter.
Integrations, Extensions & Widgets
Connect your favorite tools and extend workflows.
TRUSTED BY LEADING TEAMS
Document360 gives you a well-rounded view of what's happening with all facets of your content.
Document360 makes it easy for us to share our documentation resources across multiple products.
The documentation is more visually understandable because of the way Document360 breaks it into individual pages.
Document360 has been helping us for the past three years in so many ways like creating and sharing effective technical documentation, communicating all their feature releases in an organized way.
Document360 has helped us provide excellent technical support to users and given us the flexibility to resolve any issues they may have, quickly and accurately.
The ease and speed at which we were able to build a successful documentation site can be directly attributed to Document360. It allows users to find the information they're looking for effortlessly.
Document360 provides us a way to create modern documentation, that's appealing and easy to manage. More people have begun using our documentation than ever before.
Document360 is the best fit for Better Life Partners by saving a lot of time, making the tasks easier, and organizing the articles more effectively.
SUPPORT
Need assistance? We've got you
Get instant answers with Eddy AI, backed by our 24/5 expert support team.
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