Private hosting is a powerful alternative to on-premises deployments, offering enterprises the control and security of dedicated infrastructure without the overhead of self-managed systems. Document360 provides a robust private hosting solution for knowledge bases, designed to deliver scalability, performance, and compliance while reducing infrastructure complexity and cost.
What is private hosting?
Private hosting refers to a dedicated cloud environment allocated exclusively to a single organization. Unlike shared hosting, where multiple tenants share computing resources, private hosting isolates your environment to ensure compliance, security, optimal performance, customization, and control. Document360 delivers this setup through geographically distributed Microsoft Azure data centers, allowing enterprises to choose their preferred hosting region and infrastructure specifications without the need to manage on-premises hardware.
Why Enterprises choose Document360’s private hosting
Enterprises with strict compliance, scalability, and performance needs often turn to Document360’s private hosting. It delivers a secure, customizable environment for mission-critical knowledge bases, with key advantages such as data sovereignty, isolated infrastructure, secure remote access, and scalable architecture.
Complete data control and sovereignty
Document360’s private hosting supports global data residency by allowing you to select your preferred hosting region from over 50 Microsoft Azure locations. This flexibility helps organizations comply with local data sovereignty and regulatory requirements while maintaining control over how and where their data is stored and processed.
Custom infrastructure to match workloads
Each private hosting deployment is tailored to your business needs. You can specify compute capacity, network bandwidth, and infrastructure configurations to ensure your knowledge base performs optimally under your unique workloads. This flexibility is especially valuable for enterprises with high-volume documentation needs or complex usage patterns.
Secure remote access for distributed teams
Document360 supports enterprise-grade authentication methods, including SAML, OpenID, and JSON Web Token (JWT). This enables secure access to your knowledge base for remote and global teams, without relying on your private network. The platform is optimized for availability and accessibility, empowering contributors and stakeholders worldwide.
Scalable architecture
Private hosting allows your infrastructure to scale seamlessly with your business. Whether you are adding new users, expanding documentation projects, or serving more customers, Document360 enables horizontal and vertical scaling without service interruptions or infrastructure rework.
NOTE
For optimal performance, the following limits are recommended. These are soft limits and can be adjusted based on specific requests and use cases. Since the project is hosted in a private environment, higher limits can be accommodated if required.
Categories per workspace: 1,000
Articles per category: 100
Subcategories per category: 100
Articles per workspace: 10,000
Reduced infrastructure and maintenance overheads
Private hosting eliminates the capital expense and ongoing maintenance typically associated with on-premises systems. Document360 handles server provisioning, upgrades, patching, and monitoring, reducing your reliance on internal IT resources while keeping operating costs predictable and lean.
Optimized performance and low latency
With dedicated hosting resources and access to global content delivery networks, Document360 ensures fast and consistent documentation delivery. This low-latency environment enhances user experience, accelerates support deflection, and improves overall customer satisfaction.
Comparing private hosting and on-premises deployment
Private hosting delivers nearly all the benefits of a traditional on-premises deployment, without the operational burden of managing your own servers and infrastructure.
NOTE
Document360 does not offer an on-premises option; this comparison is provided only to illustrate how private hosting differs from typical self-managed, on-premises solutions.
Feature | Private hosting (Document360) | Typical On-premises server |
|---|---|---|
Deployment | Cloud-based with dedicated resources | On-site physical or virtual servers |
IT Overhead | Managed by Document360 | Managed in-house |
Scalability | Effortless and dynamic | Hardware-dependent and limited by capacity |
Infrastructure Costs | Operational expenses only | Significant capital and operational expenses |
Maintenance | Handled by vendor | Requires an in-house IT team |
Performance Optimization | Built-in, location-based content delivery | Limited to internal network setup |
Data Residency Options | 50+ Azure regions to choose from | Restricted to your own physical locations |
Security | End-to-end encryption, SSO, robust access control | Depends on internal security measures |
Private hosting vs. Shared hosting
Private hosting is better suited for organizations that prioritize performance, customization, and security.
Capability | Private hosting | Shared hosting |
|---|---|---|
Server Resources | Dedicated | Shared across customers |
Network Bandwidth | Unrestricted | Shared and limited |
Infrastructure | Customizable | Fixed |
Support SLA | Within 2 hours | Up to 1 day |
Content Delivery | Optimized for low latency | Standard speed |
Enterprise-ready security
Document360 enforces strict security and privacy controls as part of its service delivery and product design. Our hosting architecture follows security best practices, including encryption at rest and in transit, strict access controls, and compliance with global standards. Enterprises trust Document360 to protect sensitive documentation and customer data.
Hassle-free migration
Migrating to Document360’s private hosting is straightforward. Our migration experts handle the transition from legacy systems or other knowledge base platforms, ensuring minimal disruption and no data loss. From initial setup to final deployment, we provide white-glove onboarding tailored to enterprise requirements.