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Review reminders help team accounts deliver the most accurate information to customers and internal teams by alerting project members when an article is ready for review. This helps to keep your article up to date.

Review reminder

Create and apply review reminders to flag an article for review immediately or set the review reminder to trigger on a specified date. You can also apply a review reminder individually or to a group of articles.

When an article needs review, a red dot (article status indicator) will show on the left of each article title in the documentation editor.

Creating a review reminder for an article from the documentation editor

  1. Go to an article, click on the Article settings at the top
  2. A popup appears
  3. Review reminder is the first and default selection
  4. Enter a reason for the review. Ensure it's descriptive enough to provide context for the team member reviewing the article. This field is optional
  5. Select a date for the reminder to trigger (Now, 30 days, 3 months, or Custom date)
  6. Click Save

A Needs review tag would appear next to the article slug in the Documentation editor. When team members hover over the 'Needs review' tag, they can view the reason for review (if given)

Clearing a review reminder

Once an article in need of review has been edited and updated

  1. Click the Needs review tag at the top of the article editor
  2. Click Mark as reviewed

The 'Needs review' tag is removed, and the article status indicator is reverted to the updated/draft/new status.

Marking multiple articles as "Reviewed" or "Needs review"

You can mark multiple articles that need review as "reviewed" or vice versa using bulk operations.

  1. From the Documentation editor, click on "All articles"
  2. In the filter option, select the Review reminder dropdown and select Stale
  3. Select the articles you want to mark as reviewed
  4. Click the Mark Reviewed option at the top
  5. Similarly, you can mark multiple articles as Needs review by selecting the articles and clicking on the Review reminder button at the top