Google Tag Manager

The Google Tag Manager is a tag management system. This tool allows the user to easily update measurement codes and related code fragments collectively known as tags in a website or a mobile app. You can use Google Tag Manager to add and update your tags for better analytics and marketing. Google Tag Manager can also be used for site analytics and remarketing.

Document360 + Google Tag Manager

You can integrate the Document360 knowledge base with Google Tag Manager in a few simple steps.

1. From the Document360 portal, go to Settings → Knowledge base site → Integrations

2. Click the New integration button at the top right

3. Select Google Tag Manager from the list of integrations available in the blade window

4. You can either configure with Basic configuration or Custom configuration

   • Basic configuration - Configure a standard integration of Google Tag Manager with your Knowledge base.
     

   To configure with Basic configuration:
   a. Type a Description
   b. Type the Google Tag Manager ID

   What is Google Tag Manager ID?

   Google Tag Manager ID is a code from the Google Tag Manager that is used for Document360+Google Tag Manager integration in the Document360 Knowledge base portal.

   • Custom configuration - Configure an advanced integration of Google Tag Manager with your Knowledge base by adding custom events in snippet code.
     

   To configure with Custom configuration:
   a. Type a Description
   b. Type the desired snippet code

5. If required, you can add advanced insertion rules to your Google Tag Manager, using the advanced insertion rules option in the integration panel

6. Ensure that the Status toggle is enabled

7. Click Add button at the bottom

How to get the Google Tag Manager ID

a. If you are an existing user of Google Tag Manager:

1. Click on add new container in your Google Tag Manager → Web (from the Create Container panel)→ Install Google Tag Manager
   

2. Click on Workspace, you can find the code on the primary menu bar next to Workspace changes

b. If you are a new Google Tag Manager user:

1. After the initial Google Tag Manager Account setup, click →Admin (next to versions in the primary menu) → Add Container name and Container platform
2. Copy code from the snippet in the Install Google Tag Manager popup

After you complete the Google Tag Manager integration in your Document360 knowledge base, you can open your Google Tag Manager account interface to view and access your code and related code fragments(tags).