In Document360, categories and subcategories are used to organize and display groups of similar topic articles, acting as folders that contain groups of related content.

There are three types of Categories you can add to your knowledge base.

1. Folder

This is the basic category type which acts just as a simple bucket folder for articles and subcategories. The default folder icon can be changed from a vast collection of assorted icons. This type of category does not have a link/URL to the category.

2. Index

This type of category acts as an index to all the articles present within the folder.

Portal view

A URL is generated for this category type with which it can be accessed. It also contains the list of articles along with the article title, its contributors, the last update date, the status of the article, and tags of the article.

a. Index category slug - All the index category has a unique slug. You can share the Index category links to the end-users similar to articles.
b. Bulk operations - Index category page also acts as a way you can perform bulk operations such as hide, unhide, delete, publish, and move on articles in that particular category.
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Reader view

When the reader clicks on the index category type, it acts as a bird’s eye view of the articles in the category. The page contains the category icon, title, the number of articles in the category, and the different contributors at the top.

a. Category title
b. Number of articles in the category
c. Contributors of the articles listed in the category

The articles are listed with the individual article title, a small excerpt from the article (mostly first 2-3 lines), the contributors (Written by), and updated on date.

3. Page

This type of category is similar to the articles you create under the categories in your project.

You can write the page content using the editor (Markdown or WYSIWYG), change page title, slug, Same as articles settings this type of category content article.