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Recycle bin

When managing a massive quantity of files/folders, intentional deletions or mishaps like accidental deletions are bound to happen.

To address this, Document360 Drive contains the "Recycle bin." The name and the function are similar to the "Recycle bin" in Microsoft Windows. When a user removes or deletes a file/folder, it is moved to the recycle bin folder.

Recycle bin for categories and articles

Document360 also provides a dedicated "Recycle bin" for the categories and articles deleted from your Documentation.

Accessing the Recycle bin

The Recycle bin folder can be accessed at the top-left in the folder navigation bar along with All files, Recent, and Starred folders.

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View dependencies

When you hover your mouse pointer over the file, the "eye" icon to view dependencies appears. Click on the icon, and a blade appears with the article list where the file is associated.

Restore from recycle bin

Bulk restore

In case of accidental file/folder deletions in the Drive,

  1. Click the "Recycle bin"
  2. Select the deleted files/folders
  3. If you wish to select all the items in the Recycle bin, click "Select all" at the top (only 20 items are selected). To select all files, click "Select all {N} items"
  4. Click the Restore option

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The selected files/folders are restored to their original location on the Drive. This option is hidden unless a file is selected.

Restore individual files or folder

Alternatively, for individual files/folders, click on the ••• More next to the file/folder and click on the Restore option.

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Permanently deleting files from the "Recycle bin"

Delete forever

Stay calm about the files/folders in the recycle bin taking up your storage space. If you are confident that you do not need the files/folders in the recycle bin,

  1. Click the "Recycle bin"
  2. Select the deleted files/folders
  3. If you wish to select all the Recycle bin items, click "Select all" at the top (only 20 items are selected). To select all files, click on the "Select all {N} items"
  4. Click the Delete forever option

Alternatively, for individual files/folders, click on the ••• More next to the file/folder and click on the Delete forever option.

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This is an irreversible action. Once the file/folder is removed from the Recycle bin using the Delete forever option, it cannot be retrieved (unless you have an offline backup of the same file/folder).

What happens to a file/folder in the Recycle bin if I do not perform any action on it?

The file/folder would be automatically flushed out (permanently deleted) after a period of 30 days.

Empty recycle bin

If you want to eliminate all the files/folders in the Recycle bin in one go, click the Empty recycle bin option at the top. All the files/folders would be flushed out (permanently deleted) of the Recycle bin.

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This is an irreversible action. Once the file/folder is emptied from the Recycle bin, they are gone for good and cannot be retrieved (unless you have an offline backup of the same file/folder).


Recent files and folders

We have added the ‘🕔 Recent folder’ to make it easier for quick-access of users. This is a dynamic folder populated with files and folders based on the latest addition or upload (Last two days)

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Most of the time, editors upload files and subsequently use them in the Documentation. This comes in handy as they do not have to look for the latest files uploaded into any of the folders; they can find it by clicking on Recent at the top of the left side folder navigation pane.


☆ Starred folder and files

If you use a specific file or a folder often in your Documentation, you can make it easier to retrieve and view in the Drive with the Starred feature.

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  • Click on the More options ☆ icon next to the file or the subfolder (Appears when you hover with your mouse pointer)
  • You can access the starred files and folders by clicking on the ☆ Starred section between the Recent and Recycle bin options on the left
  • All the files and folders you have marked as starred are available to access
  • You can click on the star again to remove it from the "Starred" section