Hosting a knowledge base in a subfolder seamlessly integrates documentation into your existing website structure. For example, setting up a subfolder path like /help allows users to access your knowledge base directly within your domain, such as example.document360.io

uploads, If any alerts/warnings are detecte d, you can view them in the knowledge base portal in the logs section under More options within API references . You can view in-depth details in the knowledge base portal in the

The  Tags - Full portal search  page serves as a dedicated space to search through and view the  Tags page in the knowledge base project. Team members can also view the dependency information of the tags. Accessing the Tags - Full portal

Amplitude is a product analytical tool for analyzing product usage data. It also helps the product and marketing team draw out user behavioural data and reports in a product to tweak it. Some key features of Amplitude are Real-time

example, if you have chosen the Advanced WYSIWYG editor in the general settings, it will be selected here by default. However, you can switch between Markdown and Advanced WYSIWYG editor at any time. Click Create to add the article

inserted in a new line? Snippets are designed as new blocks of content, allowing for multiple lines to be added within them. As such, they will always start from a new line to maintain structure and clarity. Can I use

lost. Users cannot delete the two system statuses (Start* and end*) system provided. Troubleshooting Cannot edit article due to read-only workflow status Error: You can't edit this article as the current workflow status is marked as read-only

https://jx9o5re9su-dsn.algolia.net Search Required For article search, we use Algolia. It's a mandatory service. Without this, any search functionality within the portal and the KB user website will not work. https://algolianet.com Search Required For

Creating and Managing Workflow Status in Document360 This guide provides a comprehensive step-by-step process for creating, updating, and deleting workflow statuses in Document360. It includes instructions on how to add a new status, assign users and groups, and

SCIM app is integrated successfully. Click Save . Next, go to Provisioning tab and select To App a nd click Edit on the Provisioning to App section. Select the following supported actions only. Create Users Update User Attributes Deactivate Users Then

The AI FAQ generator i n Document360 is a powerful tool that automatically creates a list of frequently asked questions (FAQs) along with their answers based on the content of your article in the Advanced WYSIWYG editor. This feature is

links: Always open in a new tab.

not resynced automatically and will need to be updated manually. To have the API reference file resynced automatically, it is recommended to integrate it with the CI/CD flow. Why am I getting a 403 error when posting details

Hyperlinks are one of the most powerful tools in technical documentation. Done well, they reduce friction for readers, keep your content interconnected, and improve how your Knowledge base performs in search. Done poorly, they create dead ends, broken experiences, and

A snippet is a reusable block of content — text, paragraphs, tables, images, callouts, code blocks, or a combination — that you create once and insert into multiple articles. When you update a snippet, the change is automatically reflected in every article

Comprehensive User Management and Configuration Guide This guide provides a detailed, step-by-step process for managing users, configuring Single Sign-On (SSO) settings, assigning roles, and finalizing user creation within a user management interface. Open Settings Hover over the

Related articles help readers navigate between articles the author selects that relate to the article. For example, you can link a troubleshooting article to its corresponding setup guide so readers can easily find context. The added articles appear at the

Self-registration lets users create their own reader accounts without needing an invitation from a project team member. To enable self-registration, share your knowledge base URL with users, allowing them to create their accounts independently. Once registered, readers are