Use keyboard shortcuts in the Advanced WYSIWYG editor to work faster and reduce reliance on toolbar clicks. This article covers editor shortcuts, typography auto-corrections, and unsupported Markdown syntax.
Viewing the shortcuts panel
To open the built-in shortcuts reference inside the editor:
- Open any article in the Advanced WYSIWYG editor from the Knowledge Base portal.
- Click the More icon (•••) in the top-right corner, next to the Publish button.
- Select Keyboard shortcuts from the dropdown menu.
The shortcuts panel shows a live, OS-aware reference — Windows and Mac shortcuts are displayed on separate tabs.
Editor keyboard shortcuts
General
| # | Command | Windows | Mac |
|---|---|---|---|
| 1 | Copy | Ctrl + C |
⌘ + C |
| 2 | Cut | Ctrl + X |
⌘ + X |
| 3 | Paste | Ctrl + V |
⌘ + V |
| 4 | Paste as plain text | Ctrl + Shift + V |
⌘ + Shift + V |
| 5 | Undo | Ctrl + Z |
⌘ + Z |
| 6 | Redo | Ctrl + Shift + Z |
⌘ + Shift + Z |
| 7 | Non-breaking space | Ctrl + Shift + Space |
⌘ + Shift + Space |
| 8 | Add a line break | Shift + Enter |
⌘ + Shift + Enter |
| 9 | Insert link | Ctrl + K |
⌘ + K |
| 10 | Find and replace | Ctrl + H |
⌘ + H |
Press Ctrl + F to open the Find and replace tool in the current article or editor. To find and replace text across your entire knowledge base, go to Content tools > Find and replace. Learn more at Find and replace.
Text formatting
| # | Command | Windows | Mac |
|---|---|---|---|
| 1 | Bold | Ctrl + B |
⌘ + B |
| 2 | Italicize | Ctrl + I |
⌘ + I |
| 3 | Underline | Ctrl + U |
⌘ + U |
| 4 | Strikethrough | Ctrl + Shift + X |
⌘ + Shift + X |
| 5 | Highlight | Ctrl + M |
⌘ + M |
| 6 | Inline code | Ctrl + E |
⌘ + E |
Paragraph formatting
| # | Command | Windows | Mac |
|---|---|---|---|
| 1 | Paragraph style | Ctrl + Alt + 0 |
⌘ + Alt + 0 |
| 2 | Heading 1 | Ctrl + Alt + 1 |
⌘ + Alt + 1 |
| 3 | Heading 2 | Ctrl + Alt + 2 |
⌘ + Alt + 2 |
| 4 | Heading 3 | Ctrl + Alt + 3 |
⌘ + Alt + 3 |
| 5 | Heading 4 | Ctrl + Alt + 4 |
⌘ + Alt + 4 |
| 6 | Heading 5 | Ctrl + Alt + 5 |
⌘ + Alt + 5 |
| 7 | Heading 6 | Ctrl + Alt + 6 |
⌘ + Alt + 6 |
| 8 | Numbered list | Ctrl + Shift + 7 |
⌘ + Shift + 7 |
| 9 | Bullet list | Ctrl + Shift + 8 |
⌘ + Shift + 8 |
| 10 | Check list | Ctrl + Shift + 9 |
⌘ + Shift + 9 |
| 11 | Blockquote | Ctrl + Shift + B |
⌘ + Shift + B |
| 12 | Left align | Ctrl + Shift + L |
⌘ + Shift + L |
| 13 | Center align | Ctrl + Shift + E |
⌘ + Shift + E |
| 14 | Right align | Ctrl + Shift + R |
⌘ + Shift + R |
| 15 | Justify | Ctrl + Shift + J |
⌘ + Shift + J |
| 16 | Code block | Ctrl + Alt + C |
⌘ + Alt + C |
| 17 | Subscript | Ctrl + , |
⌘ + , |
| 18 | Superscript | Ctrl + . |
⌘ + . |
| 19 | Copy formatting | Alt + C |
Alt + C |
| 20 | Apply formatting | Alt + V |
Alt + V |
| 21 | Clear formatting | Alt + Shift + V |
Alt + Shift + V |
Text selection
| # | Command | Windows | Mac |
|---|---|---|---|
| 1 | Select entire article | Ctrl + A |
⌘ + A |
| 2 | Select one character to the left | Ctrl + ← |
⌘ + ← |
| 3 | Select one character to the right | Ctrl + → |
⌘ + → |
| 4 | Select one line up | Ctrl + ↑ |
⌘ + ↑ |
| 5 | Select one line down | Ctrl + ↓ |
⌘ + ↓ |
| 6 | Select to beginning of article | Ctrl + Shift + Home |
⌘ + Shift + Home |
| 7 | Select to end of article | Ctrl + Shift + End |
⌘ + Shift + End |
Typography auto-corrections
The Advanced WYSIWYG editor automatically converts certain character sequences into typographic symbols as you type.
| # | Name | Type this… | …to get |
|---|---|---|---|
| 1 | Em dash | -- |
— |
| 2 | Ellipsis | ... |
… |
| 3 | Opening double quote | ' |
' |
| 4 | Closing double quote | ' |
' |
| 5 | Left arrow | <- |
← |
| 6 | Right arrow | -> |
→ |
| 7 | Copyright | (c) |
© |
| 8 | Registered trademark | (r) |
® |
| 9 | Trademark | (tm) |
™ |
| 10 | Service mark | (sm) |
℠ |
| 11 | One half | 1/2 |
½ |
| 12 | One quarter | 1/4 |
¼ |
| 13 | Three quarters | 3/4 |
¾ |
| 14 | Plus-minus | +/- |
± |
| 15 | Not equal | != |
≠ |
| 16 | Left guillemet | << |
« |
| 17 | Right guillemet | >> |
» |
| 18 | Multiplication | 2 * 3 |
2×3 |
| 19 | Superscript two | ^2 |
² |
| 20 | Superscript three | ^3 |
³ |
| 21 | Indian rupee | (R) |
₹ |
| 22 | Dollar | (USD) |
$ |
| 23 | Pound sterling | (GBP) |
£ |
| 24 | Australian dollar | (AUD) |
A$ |
| 25 | Triple bar | === |
≡ |
| 26 | Approximately equal | (approx) |
≈ |
| 27 | Greater than or equal to | >= |
≥ |
| 28 | Less than or equal to | <= |
≤ |
| 29 | Pi | (pi) |
π |
| 30 | Euro | (e) |
€ |
| 31 | Double-headed arrow | <==> |
⇔ |