With the knowledge base Category block, you can add links on your home page that are displayed as cards and/or popular categories from your documentation.
For example, you want to showcase the popular categories on your knowledge base home page
Adding knowledge base categories block
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From the Knowledge base portal, navigate to "Settings -> Knowledge base site -> Customize site"
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The page holds all the fundamental site design configurations
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From the "Customize site" page, click "Customize site" again
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From the left side drop-down menu, select the Home page
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You can view the list of body blocks in the body section
- The reorder icon ( ) facilitates the rearrangement of elements.
- Click on the preview icon ( ) to toggle the visibility of elements.
- Click the Add section and select the Knowledge base categories from the available options
Available options
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The Knowledge base categories will be added to the list. Click on it to open the Knowledge base categories blade
a. Title: Allows to add or edit the title of the knowledge base categories
b. All icon color: Used to change the color of all icons in the block. By using this option, you can change the color of all the icons in the block -
Open the Knowledge base categories drop-down menu and click the Add element
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Select the category: When you click on this field, a drop-down menu shows the category list available in your knowledge base. Choose the desired knowledge base category
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Filter category: Use the Filter category option to search for categories by name. You can select the required categories and make them visible on the home page
- Select any category element, and that category blade appears
Icon: To change the icon for the element
It is always recommended to use image files in square dimensions to avoid distortions to the image.
For example, 30px x 30px (or) 50px x 50px.
px → pixels
Title: To add or edit the title of the block
Paragraph text: To add the category description
- Similarly, you can add more elements
Drag: Click and drag the (:::) icon to rearrange the category
- Once you have made changes, click on the Save (💾) icon
How will you remove the Knowledge base categories?
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Click on the Knowledge base categories block. The Knowledge base category navigation bar appears
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Below the navigation bar, you'll find the Delete(🗑) option. Click on it
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A delete confirmation prompt appears. Confirm the deletion by clicking Yes
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Similarly, here you can delete any specific category