Helpdesk

Freshdesk is one of the prominent cloud-based customer support and management solution used by a number of businesses. Though it facilitates amazing customer support either in the form of a ticketing system or in-app/chat messaging, the self-serv...

Zendesk is a customer support software that allows businesses to effectively manage customer questions, complaints, or any other support requests. Zendesk’s internal knowledge base is that it’s an additional part of a larger flagship product rathe...

Intercom  is a conversational and messenger-based business solution provider. It is a SaaS product that enables effective customer communication using chatbots, live messaging, etc.  You can use Intercom with Document360 to provide real-...