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    Helpdesk
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    Helpdesk

    3 Articles in this category
    + 2
    Written by Karan S , Kingson S , Vishnu Prasanth Murali QA Engineer and 2 others
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    Freshdesk

    Freshdesk is one of the prominent cloud-based customer support and management solution used by a number of businesses. Though it facilitates amazing customer support either in the form of a ticketing system or in-app/chat messaging, the self-serv...
    Written by Karan S , Kingson S
    Updated on : 03 May 2023

    Zendesk

    Zendesk is a customer support software that allows businesses to effectively manage customer questions, complaints, or any other support requests. Zendesk's internal knowledge base is that it's an additional part of a larger flagship product rathe...
    Written by Karan S , Vishnu Prasanth Murali QA Engineer , Kingson S
    Updated on : 20 Sep 2023

    Intercom

    Intercom  is a conversational and messenger-based business solution provider. It is a SaaS product that enables effective customer communication using chatbots, live messaging, etc.  You can use Intercom with Document360 to provide real-...
    + 1
    Written by Karan S , Celtia Mary , Prashanth Rajamanickam and 1 others
    Updated on : 21 Jul 2023

    Salesforce

    2 Articles in this category
    + 1
    Written by Karan S , Kameshwaran Sivarajan , Prashanth Rajamanickam and 1 others
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