AI alt text generator

Updated
  • Updated on Feb 1, 2025
  • 5 minute(s) read
  • Janeera D A
  • Charulatha Ravichandran
  • Pradeep Srinivasan

Plans supporting the use of AI alt text generator

Professional
Business
Enterprise






NOTE

For users on the Legacy plans, AI alt text generation will be available if you have purchased Eddy AI content suite add-on.

Writing alt text for images can be time-consuming but is vital for accessibility and discoverability. Alt text, also known as alt tags, appears when an image fails to load and comes to the help of visually impaired users when they choose the read out loud option in the KB site. With 20% of Google searches being image-based, optimized alt text enhances user experience, improves accessibility, and boosts search rankings.

To address this challenge, Document360 offers the Eddy AI alt text generation feature. This tool automatically suggests alt text for your images, helping you adhere to best practices like keeping descriptions concise while ensuring accessibility compliance. You can easily edit or use these suggestions as they are, saving time and effort.

Document360’s Eddy AI alt text generation feature streamlines this process by providing concise, accessible suggestions. For instance, it might describe a software interface as Document360’s settings dashboard with configuration options. This ensures compliance, saves time, and enhances discoverability.

By combining accessibility and search optimization, the Eddy AI alt text generation feature empowers businesses to make their visual content more impactful while delivering a seamless user experience.

NOTE

  • This feature is enabled by default if the AI writer is enabled.

  • You can generate up to 5000 alt texts per month. Each API call deducts one soft limit, so one project can use it across various articles.

  • Eddy AI can only generate alt text for images smaller than 20 MB in JPEG, JPG, PNG, and WEBP formats.

  • Eddy AI Alt text generator feature supports only in English language.

  • Eddy AI Alt text generator may have accuracy limitations with panorama images, fisheye view images, and icons with monochrome colors.

  • To know more about the languages supported by Eddy AI,  click here.

Generating AI alt Text in the Advanced WYSIWYG Editor

To generate alt text while uploading an image in the Advanced WYSIWYG editor, follow these steps:

  1. Navigate to the article in the Advanced WYSIWYG editor.

  2. Use the slash command /image or go to Insert > Image.

    The Insert Image panel will appear.

  3. Insert images using one of the following methods:

    • Upload from my device:
      Select an image from your local device. Eddy AI will automatically generate alt text in the Alt Text field.

    • Choose from Drive:
      Select an image from the Drive.

      • If the image already has alt text from the Drive, it will persist.

      • To update or regenerate the alt text, click the inserted image, then click the Alt text () icon in the floating menu.

    • Drag and drop:
      Drag and drop the desired image in the panel. Eddy AI will automatically generate alt text in the Alt Text field.

    • External URL:
      Enter the image’s URL. Eddy AI will automatically generate alt text in the Alt Text field.

  4. To regenerate alt text, remove the existing text and click Generate.

  5. For multiple images, Eddy AI will generate alt text for all images. To regenerate, remove the existing alt text and click Generate for each image individually.

  6. Review and edit the generated alt text as needed.

  7. Once done, click Insert to add the image to your article.

NOTE

For more information on adding images, read the article on Inserting images in the Advanced WYSIWYG editor.

Generating AI alt text while copy-pasting images in the Advanced WYSIWYG editor

To generate AI alt text while copy-pasting images in the Advanced WYSIWYG editor:

  1. Drag and drop or paste the desired image into the Advanced WYSIWYG editor.

  2. Click on the pasted image, and the floating menu will appear.

  3. Select the Alt text () icon.

  4. In the Image alt text field, either:

    • Enter the alt text manually.

      Alternatively, click Generate to create alt text using Eddy AI.

  5. Click the icon to save the alt text.

Generating AI alt text while uploading an image in Drive

To generate an alt text while uploading an image to the Drive:

  1. During the image upload process, either:

    • Manually enter the alt text.

      Alternatively, click Generate to create Eddy AI-generated alt text.

  2. For multiple images:

    • Click Generate next to each image to create alt text individually.

      Alternatively, click Generate for all images to generate alt text for all uploaded images in one go.

Generating AI alt text for an uploaded image in Drive

To generate alt text for an image already uploaded in the Drive:

  1. Navigate to the Drive () in the Knowledge base portal.

  2. Click the desired image, and the File details panel will appear.

  3. In the Alt text section:

    • Click Generate to create alt text using Eddy AI.

    • To regenerate, remove the existing alt text and click Generate again.

  4. Once done, click Update to save the changes.

FAQs

How many AI alt texts can I generate per month?

You can generate up to 5000 alt texts per month per project.

Is the AI alt text generation feature enabled by default?

Yes, this feature is enabled by default if the AI writer is enabled.

Can I review and edit the generated AI alt text?

Yes, you can review and edit the generated alt text before accepting it.

How do I generate AI alt text when uploading an image to Drive?

When uploading an image to Drive, simply click the Generate button next to the alt text field to create AI-generated alt text.

How do I regenerate AI alt text for an image?

To regenerate the alt text, delete the existing alt text, the Generate button will appear to help you regenerate using Eddy AI.

What happens if the Generate button is disabled?

If the Generate button is disabled, it means your monthly AI credit balance has been exhausted. You can contact your admin/Document360 support.

What happens if I try to upload multiple images but don't have enough credits?

If your available credit balance is insufficient for all images in a single upload, the Generate all button will be disabled.

For example, if you upload 10 images but only have 5 credits, the Generate all option will not be available. However, you can manually select up to 5 images (or as many as your credits allow) and click Generate to create alt text for the selected images.

Can AI generate alt text for all image formats?

AI can only generate alt text for images smaller than 20 MB in JPEG, JPG, PNG, and WEBP formats.

What if I copy-paste an image in an article? How can I add alt text?

If the article is in Advanced WYSIWYG editor, you can generate the AI alt text for the image. Click the pasted image in the article and a floating menu will appear. Click on the Alt Text () icon and then Generate to create the alt text. Click the icon to save.

Are KB customization images included in the alt text generation count in Drive?

No, only images from published articles with dependencies, as well as those from templates, snippets, and glossary, are counted.

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