Plans supporting password change

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You can change the password to access your Document360 account anytime and any number of times.

NOTE

The password change applies to your entire Document360 account and is not project-specific.

  1. From the Knowledge base portal or the My projects page, click the profile image.

  2. Select the Change password option; a popup window will appear.

    Screenshot of changing password in knowledge base portal

  3. Type in your Current password.

  4. In the next field, type in the New password. In the following field, re-enter the new password to confirm it.

NOTE

Your new password should

  • Be at least 8 characters long

  • Contain at least 1 UPPERCASE letter

  • Contain at least 1 lowercase letter

  • Contain at least 1 number

  • Contain at least 1 special character

Screenshot of changing password in knowledge base portal

  1. Click the Save button to update your password.

NOTE

Changing your password will log you out immediately.

Best practices

Password Dos and Don’ts

Here are a few pro tips for creating a strong and secure password.

Dos

  • Create a unique password that uses a combination of numbers, words, symbols, and both uppercase and lowercase letters.

For example: En37df_n4r-hufling

Don'ts

  • Don’t use easily guessed passwords, such as "password," "123456," or "user."

  • Don’t choose passwords based on easily obtainable details, such as your birth date, Social Security number, phone number, or the names of family members.

  • Don’t use words that can be found in the dictionary. Password-cracking tools often come with dictionary lists that will try thousands of familiar names and words.

    • If you must use dictionary words, try adding numbers and special characters to them, such as "In$t@llat10n."

  • Don’t use simple adjacent keyboard combinations like "qwerty," "asdzxc," "abcdef," or "123456." These are generic and easy to crack.

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