Team accounts
  • 25 Mar 2022
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Team accounts

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The team accounts overview page lets you view what type of account is assigned to each team member, what articles/category pages each team member creates/views, and their contributions and last logged in information.

Team accounts overview page

team accounts  analytics

  1. Go to AnalyticsTeam accounts and the Team accounts overview page appears
  • Total authors - Number of team accounts in the project
  • Total readers - Number of readers in the project (For Private and Mixed access)
  • Total articles published - Number of published articles/category pages in the selected version/language
  1. Choose the desired version in the Project version dropdown if you have multiple project versions. If you have multiple languages in the selected version, choose the desired language in the Languages dropdown

  2. Choose the date range. You can choose from predefined intervals such as Last 7 days, Last 30 days, Last 90 days, or Last 180 days.

  3. The date range of the team accounts analytics appears here. Click on the date range to select the custom date range.

For example, you want to view the analytics data of the last 14 days. Click on the date range and select the desired date range. The analytics data for the desired date range appears.

  1. Compare the analytics data of two date ranges.
    The following options are available in compared to dropdown:
  • Previous period: The current date range is compared with the exact previous date range

If the current date range is (20/01/2022-25/01/2022), then the previous date range is (14/01/2022-19/01/2022)

  • Previous month: The current date range is compared with the particular period in the last 30 days

If the current date range is (20/01/2022-25/01/2022), then the previous date range is (22/12/2021-26/12/2021)

  • Previous quarter: The current date range is compared with the particular period in the last 90 days

If the current date range is (20/01/2022-25/01/2022), then the previous date range is (23/10/2021-28/10/2021)

  • Custom: Choose the desired date range you want to compare with the current date range
  • No comparison: To hide the comparison and show only the current date range analytics

How to compare the team accounts analytics?

a. Choose the first date range with the date range option
b. Select the dropdown next to the compared to and choose the second desired date range

For example, you want to compare the analytics data of last month with the current month


Team members list

All the team members in the project are listed with their:

  • User type - Team account/Reader
  • Articles created - Number of articles/category pages created by the team member
  • Total views - Number of articles/category pages viewed by the team member
  • Last contribution - Last contribution by the team member
  • Last login - Last login information of the team member

The columns can be sorted in ascending/descending order by clicking on each column heading, and you can notice an upward arrow (or) downward arrow representing the active sorted column.


Export data to Excel/PDF

Team members' analytics can be downloaded as Excel or PDF files.

  1. Click Export to Excel or Export to PDF
  2. The exported file is downloaded to your local device storage
What is the format of downloaded excel file?

The file is in the .xlsx format.


Team member drill down

Click a team account to view more detailed information about their usage, such as:

  • Most viewed articles - The most viewed articles/categories by the team account/reader

Category folder views are not populated in this section.

  • Articles created - The articles/category pages created by the team account

  • Auditing - The actions performed by the team account

Team member drilldown

All team account information can be filtered by Project version, Languages, and date range.

Team accounts can also view their contribution analytics by clicking their profile avatar in the bottom left corner of the project dashboard navbar and selecting My Profile.


Export data to Excel/PDF

Individual team member analytics data can be downloaded as an Excel or PDF file.

  1. Click Export to Excel or Export to PDF
  2. The exported file is downloaded to your local device storage
What is the format of downloaded excel file?

.xlsx


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