In some cases, you would want to restrict the readers from changing the password. Utilize the below workaround in such scenarios.


Solution

5_Screenshot-How_to_hide_the_change_password_option_for_readers

  1. Go to SettingsKnowledge base siteCustom CSS & JavaScriptCustom CSS

  2. Paste the below code snippet:

header .header_top .user-dropdown-content .user-detail .portal-link a, header .header_top .user-dropdown-content .user-detail .portal-link .changePassword{ 
   display:none; 
 } 
  1. Click Save

This change applies to all the readers.

Outcome

Before

The change password option was available for the readers.
13_Screenshot-Before_change_password

After

The change password option has been removed for the readers.
12_Screenshot-After_change_password