Billing

Document360 offers a wide range of subscription plan options. The following plans are available in Document360: Free Standard Professional Business Enterprise Enterprise Plus You can choose a Monthly or Annual subscription. ...

You can upgrade your existing plan or subscription(monthly or annual) at any time. Upgrade When you upgrade a subscription, you will pay a prorated cost for the remainder of your current billing cycle. The prorated cost o...

You can downgrade your existing plan or subscription(monthly or annual) at any point. Only the Owner(s) can access the Billing features. Before you downgrade Each subscription has varying limits for Project ver...

Upgrade to a subscription plan to utilize sophisticated product features. Before your upgrade Plan and scale the requirements of your knowledge base by visiting Document360 pricing page or reaching out to our customer...

You can change payment information, such as your billing address and the credit card on file, from the Payment Information tab within the Billing Details section in Settings

This addon is a one-time purchase. A support engineer from the Document360 team will engage with you over a virtual 2-hours session . The session would comprise getting started support, knowledge base portal guidance, b...

When you try to log in with an incorrect password continuously five times, the account would be temporarily locked for 30 minutes due to security reasons. The message Account locked due to multiple failed attempts! Please try after 30 minutes ...