Document360 v12.5.2 is now live, extending MCP server capabilities with publishing, unpublishing, and workflow management tools. This release also brings export improvements to MCP server and Eddy AI analytics, alongside several platform-level enhancements.
Features and enhancements
MCP now supports publishing, unpublishing, and workflow management
Category: MCP | Enhancement
The Document360 MCP server now lets your connected AI assistant manage the entire content lifecycle, from review to publication, without switching back to the portal. Previously, MCP-supported AI assistants could search, read, create, and update content, but workflow actions such as assigning reviewers, moving content between workflow stages, and publishing or unpublishing articles had to be completed manually in Document360. New MCP tools close that gap, letting you list workflow statuses, assign reviewers, move articles and Page categories through workflow stages, and publish or unpublish content, all from a single conversation with your AI assistant.
A typical flow now looks like this: find an article, make your edits, move it to review with an assignee and due date, and publish it when you're ready, all without leaving your AI assistant.
For more information, read the article on Supported MCP tools.
Export improvements for MCP server and Eddy AI analytics
Category: Analytics | Enhancement
The MCP server analytics dashboard now supports CSV export for the MCP Search Tool chart, in addition to the existing image export, making it easier to analyze search query data outside the portal.
The Eddy AI analytics CSV export has also been updated to include a date & time column in ISO format, giving you a precise and standardized timestamp for every conversation entry.
For more information, read MCP server analytics and Eddy AI search analytics.
Minor security updates, bug fixes, and performance improvements have also been implemented across the Knowledge base portal and Knowledge base site